Sales Development Representative

Location: Remote - Anywhere in LATAM  

Job Type: Full-Time - Independent Contractor

On Target Compensation: $2,250 (this includes base pay, incentives, and commissions tied to performance and goal achievement)

To be considered for this position you must have an advanced level of English & Spanish.

About the Role:

We are seeking a highly motivated and results-oriented Sales Development Representative (SDR) to join our dynamic sales team. As a key player in our growth strategy, you'll be responsible for promptly engaging with and qualifying new leads generated through our marketing efforts. Your primary goal will be to generate high-quality sales appointments for our Account Executives, effectively initiating the sales cycle and contributing directly to our revenue targets. 

This role is ideal for someone who thrives in a fast-paced environment, possesses excellent communication and critical thinking skills, and is passionate about identifying and moving crucial leads forward!

Key Responsibilities:

• Inbound Lead Engagement: Promptly respond to and engage with inbound leads generated through various marketing channels (website inquiries, whatsapp, phone, live chat, form submissions, etc.).
• Lead Qualification: Conduct thorough qualification calls/communications to understand prospect needs, challenges, budget, authority, and timeline (BANT criteria), ensuring they align with our ideal customer profile.
• Relationship Nurturing: Build initial rapport and trust with prospects, serving as a knowledgeable and helpful first point of contact.
• Lead Nurturing: Strategically follow up with and provide relevant content to leads who are not yet ready for an immediate appointment, keeping them engaged and moving them closer to a sales-ready stage.
• Appointment Setting: Successfully schedule qualified meetings and product demonstrations for our Account Executives, providing them with comprehensive handover notes.
• CRM Management: Accurately log all lead information, communication activities, and qualification details in our CRM.
• Messaging Refinement: Collaborate with marketing and sales teams to provide feedback on lead quality and optimize messaging for inbound inquiries.
• Market Intelligence: Collect valuable insights from inbound interactions regarding customer pain points, market trends, and competitive activities to inform broader sales and marketing strategies.
• Performance Tracking: Consistently meet or exceed monthly/quarterly targets for qualified leads, appointments set, and conversion rates from inbound sources.

Requirements: 

• 1-2+ years of experience in an Inbound Sales, Sales Development or Lead Qualification role, preferably in a B2C environment.
• Proven track record of effectively qualifying leads and scheduling appointments, engaging with customers and achieving sales targets. 
• Advanced level of Spanish and English

About GBS Group:

At GBS Group, we help entrepreneurs and executives create opportunities by building better businesses. We accomplish our mission by providing integrated business solutions to small and medium businesses. GBS Group has two (2) main areas of expertise:

• Start-up Services
• Financial & Tax Advisory

At GBS Group, our diverse team of multi-disciplinary consultants partners with our clients to ensure that they are accomplishing their business goals. GBS Group prides itself on providing high-quality services through a culture of empathy, understanding, and integrity with our clients. Our client’s success is our success. GBS Group has offices in Miramar, FL.