The Sales Development Representative (SDR) is responsible for generating and qualifying high-quality sales pipelines to support revenue growth.
As a Sales Dev Rockstar, you own the first move: cold calls, top emails, outreach, and straight-to-the-point conversations that turn strangers into hot prospects and eventually top clients
You will:
Uncover real business challenges around online visibility, customer acquisition, ad performance, and digital growth
Run sharp discovery calls with founders, CMOs, and decision-makers at every level SMBs Map those needs perfectly to our cutting-edge solutions (X Ads, products and the full suite) Team up with top Account Managers / Key Account Managers to hand off qualified, ready-to-close opportunities.
It's a high-energy position where Outstanding meets smart, consultative selling. Talking directly to the people who make things happen!
In short: You will be the spark, the hunter, the first impression that gets deals moving. If you thrive on the thrill of the sale and love turning “maybe” into “let’s do this,” this is your role.
Key Responsibilities
● Conduct Lead prospection and outbound prospecting via phone calls, personalized emails, and other channels to promote and sell digital marketing solutions, services and products.
● Perform methodical sales discovery processes, including customer needs assessments, to identify current and potential challenges in digital advertising, online presence and performance marketing.
● Qualify leads using sales frameworks (SPIN/BANT) by understanding prospects and mapping prospects to appropriate solutions and value propositions.
● Build, maintain, and update a comprehensive customer/prospect database (CRM) with detailed documentation such as interaction history, responses, and follow-up plans. ● Develop and execute targeted messaging strategies, articulating solution value to business owners, marketing managers, and C-level executives across various industries. ● Identify key decision-makers and stakeholders throughout target organizations; build strong relationships and leverage multi-threading where appropriate.
● Collaborate with internal teams (Account Executives, KAMs and marketing) to coordinate efforts and provide market insights.Achieve and exceed individual pipeline generation targets and key performance metrics set by management.
Requirements
● Language Skills: French C2-level proficiency, good level of English (professional, oral and written).
● Experience: Minimum 6–24 months in sales, outbound prospecting, or customer-facing roles; experience selling digital marketing, advertising products, SaaS, or B2B services preferred.
● Technical Skills: Proficient in CRM software (e.g., Salesforce or similar) for tracking interactions, managing pipelines, and reporting.
● Sales Skills: Proven ability to conduct discovery calls, qualify opportunities, present solutions, and influence decision-makers; strong experience with outbound cold calling and multi-channel outreach.
● Soft Skills: Proactive, motivated, customer-oriented, and team player; excellent oral, written, presentation, and interpersonal communication; high emotional intelligence, adaptability, critical thinking, and solution-oriented mindset.
Desirable: Able to work independently with minimal supervision; comfortable in a fast-paced, target-driven environment.
Desirable Skills
Benefits
What We Offer:
Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
Be inspired to be the best with our valuesA diverse and inclusive culture built on human values. We deliver an outstanding customer experience at every opportunity as a result of our commitment, passion, and dedication to excellence.Be part of something bigger than just a jobWe attract and retain the best people in the industry because we believe in providing an inclusive, supportive, and inspiring work environment for our teams around the world.Become part of a world-class teamAt Teleperformance, we believe that good is never good enough. That’s why we’re so committed to building the best teams and helping each employee achieve their full potential. Like these athletic champions, we are inspired to be the very best.We value employee well-beingWe know that happier, more satisfied employees perform better. We welcome and accept. Come as you are because we believe in you. There is beauty and strength in our diversity. We believe in the powe of people. Our people fuel innovation and bring human empathy and understanding to all that we do. We inspire and motivate. We inspire and motivate people to achieve more and make their mark on our business. Ready to join the team?
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Sales Development Representative (SDR) Q&A's