Proactively engage in inbound and outbound lead outreach for B2B SaaS products, while ensuring clarity on software regional differences to support sales executives.
Company Overview
At LevelUp, we believe growth happens when people feel trusted, supported, and challenged. For more than seven years we’ve partnered with agencies, software vendors and website owners to provide world class outsourcing and offshore hiring services in a range of verticals, such as technical, operational, and back-office support. We hire curious problem-solvers, give them room to own outcomes, and back them with systems, support and a culture that makes learning part of the job. Join us and help businesses (and your career) level up.
Position Overview
We are looking for a proactive, resourceful Sales Development Representative to support our client’s global B2B SaaS sales team. You will handle inbound and outbound outreach for the auditing & accounting SaaS product across different countries, qualify prospects, and book meetings for sales executives. Strong English communication skills are essential in order to match the high level of detail and precision expected by auditing and accounting professionals. You do not need deep technical product knowledge, but you must be able to understand the key differences between product versions across different regions and communicate them clearly to prospects.
Key Responsibilities
Reach out to inbound leads from English-speaking markets via phone, email, and LinkedIn.
Qualify leads against the Ideal Customer Profile (ICP) and basic business needs.
Understand and apply regional differences in the software when speaking with prospects.
Use discovery questions to confirm pain points, fit, and level of interest.
Book qualified meetings for sales executives and manage calendar invites.
Execute directed outbound campaigns (email, call, sequences) to target accounts and contact lists.
Maintain accurate and up-to-date records in the CRM (e.g. lead status, notes, follow-up tasks).
Follow approved scripts, email templates, and objection-handling guidelines.
Meet or exceed monthly targets for:
Qualified meetings booked (e.g. 20 per month)
Activity volumes (calls, emails, InMails)
Collaborate with the sales and marketing teams to provide feedback on lead quality, messaging, and common objections.
Required Skills and Experience
2+ years experience in an SDR, inside sales, appointment-setting, or similar role (B2B SaaS preferred)
Advanced proficiency or first language speaker (native) in English
Excellent spoken and written communication
Confident phone presence and strong email-writing skills
Comfortable working with CRMs and sales tools (e.g. Salesforce, HubSpot, Pipedrive, Outreach, Salesloft, Apollo, or similar)
Able to quickly understand and explain key product features and regional differences
Strong attention to detail when logging activities and updating records
Self-motivated, target-driven, and comfortable working in a metrics-based environment
Reliable internet connection and suitable home-working environment for making calls
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