Sales Development Representative

About the Position:

We are seeking a highly driven and disciplined Sales Development Representative (SDR) to support partner’s sales organization. This role is focused on outbound prospecting, data discovery, and qualification. The SDR will engage prospects via phone and email, gather key business and technical information, and book qualified meetings for our sales team.

This is a high‑activity role that requires strong communication skills, attention to detail, and comfort operating in a structured sales process.

Key Responsibilities

Outbound Prospecting & Outreach

• Make 80–100 outbound phone calls per day to prospects across assigned accounts and campaigns
• Send follow‑up and outbound emails aligned to call activity and sales motions
• Execute call and email cadences consistently and professionally

Discovery & Qualification

• Conduct discovery with prospects
• Capture accurate notes and findings in the CRM
• Qualify prospects against defined criteria before scheduling meetings

Appointment Setting

• Book qualified meetings directly onto the sales team’s calendar
• Ensure meetings are properly documented with clear context and notes
• Set expectations with prospects on meeting purpose and next steps

CRM & Data Management

• Maintain accurate and timely updates in Microsoft Dynamics
• Log all call activity, emails, notes, and outcomes
• Keep lead and contact data clean, complete, and up to date

Required Experience & Skills

Core Requirements

• 1–3 years of Sales Development or Business Development experience
• Proven experience in a high‑volume outbound calling environment
• Comfortable making 80–100 calls per day
• Strong spoken and written English communication skills
• Experience booking meetings for sales or account executives

Technical & Tooling Requirements

• Proficiency in Microsoft Dynamics CRM
• Experience working within structured sales processes and cadences
• Understanding of B2B technology or IT services sales

Preferred (Nice to Have)

• Familiarity with Microsoft licensing models (Microsoft 365, CSP, nonprofit licensing, etc.)
• Experience selling or supporting IT services, MSPs, or Microsoft‑centric solutions
• Exposure to qualification frameworks and data discovery workflows (BANT and SPICE)

Performance Expectations

• Consistently meet daily call and activity targets
• Maintain high data accuracy and CRM hygiene
• Deliver qualified, well‑documented meetings to the sales team
• Follow defined scripts, talk tracks, and qualification guidelines
• Demonstrate coachability and continuous improvement

What’s in it for you?

• HMO coverage from day 1 of employment (plus 2 free dependents)
• Group life insurance (upon regularization)
• Wellness Reimbursement Program (upon regularization)
• Paid annual and sick leaves (convertible into cash)
• Paid compassionate leave (5 days)
• Employee Dedication Award (years of service)
• Employee Referral Bonus Program
• Promoting diversity and inclusion
• Business Travel Opportunity (Top Performers)
• Hybrid Working Arrangement (3 days onsite & 2 days' work-from-home)
• Competitive compensation package, Performance bonuses/incentives
• Career growth & advancement opportunities

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.