Sales Development Manager

TLDR

Lead the outbound sales development team by coaching high-volume callers, optimizing performance metrics, and promoting CompStak's innovative Exchange platform to U.S. prospects.

CompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members.   Location: Belgrade, Hybrid (Currently, we are three days per week in the office, subject to change) Work hours: Mon - Fri 2-10pm Belgrade time  The  is a key leadership role responsible for building and leading the outbound sales development team for CompStak’s Exchange platform. CompStak Exchange is an innovative data platform that allows commercial real estate brokers, appraisers, and researchers to trade CRE transactional data across the U.S. The SDM will recruit and manage a team of high-volume outbound callers, introducing the platform to prospects in the U.S. and turning those conversations into qualified demos. The ideal candidate has hands-on cold-calling experience, understands the nuances of outbound conversations, and can translate that into daily coaching, measurable team improvements, and consistent results. Responsibilities
  • Recruit, interview, and onboard new SDAs as the team scales
  • Monitor daily performance across all SDAs, with a primary focus on dials, conversion rates, and connected call time
  • Listen to call recordings and provide specific, actionable coaching to each rep
  • Track performance of call scripts, opening sequences, and objection handling frameworks
  • Identify associate-level concerns early, and intervene with targeted coaching
  • Submit a concise daily and weekly performance report to senior leadership
  • Maintain CRM and dialing platform standards across the team
  • Required Skills & Experience
  • Prior experience managing a high-volume outbound SDR or cold calling team
  • Experience making high-volume outbound calls and coaching from that experience, preferably experience calling prospects in the U.S.
  • Able to analyze short call recordings to identify strengths and areas for improvement
  • Strong communication skills, and a strong enough English fluency to interface daily with U.S. leadership
  • Data-driven performance evaluation at the rep level.  You can identify trends, and make decisions accordingly
  • Maintains high standards for performance, both personally and for the team
  • Bonus experience that will stand out
  • Experience building an SDR team from scratch
  • Experience with CRM and outbound dialing platforms
  • We Offer
  • 25 days off per year: 21 days of vacation, plus an additional day for Slava, non-working Serbian holidays, in accordance with the Law, plus 3 days of 100% paid sick leave
  • You are covered with private health insurance, a package that will cover all your needs
  • Employee stock options
  • FitPass platform - because we care for your wellbeing as well
  • Quarterly activity and events budgets for each team and yearly company-wide team-building trip
  • Numerous perks in the office (Sweet Wednesday, Thursday office lunch, Movie nights…)
  • About CompStak

    Launched in 2012, we’ve built a network of over 30,000 brokers, appraisers and research professionals across the country, using a unique crowdsourced model. Our clients enjoy the foremost lease and sale transaction data combined with a robust analytics platform. CompStak’s unique data and intuitive platform is used by the world’s largest real estate investors, lenders, brokers and appraisers to compare properties, underwrite investments and loans, close deals and track market trends.
     
    CompStak has over 100 team members in the US and overseas; and we continue to grow. We’re backed by top VCs and industry players like Morgan Stanley, Canaan Partners, IA Capital, Transamerica, Moody’s, RealPage, 500 Startups, and Daily Mail Group, and have raised over $75m to date. Our HQ is in New York City, we have regional offices in Atlanta, Chicago and Los Angeles, and we have an international office in Belgrade, Serbia.
     
    We pride ourselves on an environment that is fun, collaborative, and rewards hard work. We look forward to the value that future employees will add to our amazing teams!
     
    CompStak is an equal opportunity employer that celebrates employees and applicants of all identities, backgrounds, abilities, and perspectives. We foster a welcoming work environment that supports diversity and inclusion, and we reject discrimination or harassment of any individual. If you are a person with a disability and require assistance with any part of the application process, please let us know. All employment decisions are made on the basis of qualifications, merit, and business need.

    Benefits

    Office perks

    Numerous perks in the office (Sweet Wednesday, Thursday office lunch, Movie nights…)

    Paid Time Off

    25 days off per year: 21 days of vacation, plus an additional day for Slava, non-working Serbian holidays, in accordance with the Law, plus 3 days of 100% paid sick leave

    Wellness Stipend

    FitPass platform - because we care for your wellbeing as well

    CompStak operates a crowdsourced network that delivers comprehensive real estate data and analytics, catering specifically to investors and brokers globally. With a community of over 30,000 professionals, the platform ensures its users have access to rich transaction insights and market trends that drive informed decision-making.

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