We are now employee owned! Chariho Furniture is different than other furniture stores in southern New England. Our furniture is handcrafted and made from solid wood, so it lasts a lifetime. Whether you are searching for bedroom sets, dining room sets, chests, hutches, accent furniture or a wide selection of Amish furniture, Chariho has an incredible selection of furniture that will stand the test of time and truly beautify your home.
Position
Inbound Sales & Design Associate
We are a locally owned and customer-focused furniture business, seeking a friendly, professional, and motivated Furniture Sales Associate to join our team. In this role, you will be the first point of contact for walk-in customers, phone inquiries, and online leads. Your goal will be to provide a welcoming showroom experience, understand each customer’s needs, and guide them through our product offerings to find the perfect solution.
Responsibilities
Greet and assist customers in a warm, engaging manner - both in person and via phone/email.
Understand customer preferences and recommend furniture pieces that suit their style, budget, and needs.
Maintain detailed knowledge of product lines, features, custom options, and current promotions.
Create and manage quotes, sales orders, and follow-ups using our POS/CRM system.
Support showroom merchandising and cleanliness.
Open to learning Furniture Room Planning software
Coordinate with the operations team on availability, lead times, and delivery logistics.
Help resolve customer concerns with empathy and professionalism.
Stay informed about the furniture industry trends and competitor offerings.
Requirements
Prior retail, interior design or furniture sales experience highly preferred.
Excellent communication and interpersonal skills.
Comfort with learning and using our sales and inventory software system.
Strong attention to detail and follow-through.
A genuine passion for helping people make their homes more beautiful and functional.
Expected Hours:
Full-time (40 hours per week)
3-5 days a week; 8-hour shifts (day shift)
Weekend availability preferred
Benefits
401(k) retirement plan
Health, dental, and vision insurance
Paid time off (PTO)
Employee discounts
Flexible scheduling
Profit sharing
Join Our Team!
If you are a motivated individual looking to contribute to a growing furniture business, while delivering exceptional service to our customers, we’d love to hear from you!
