Sales Data Analyst

About TMGM

TMGMstands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape.

About the role

The Sales Data Analyst is responsible for driving data-informed decision-making and operational efficiency within the TMGM sales team. This role demands advanced analytical skills, technical proficiency, and exceptional attention to detail to transform complex data into actionable insights. The analyst will proactively support sales operations, optimize processes, and collaborate with cross-functional teams to resolve challenges and enhance overall sales performance.

Key Responsibilities

• Collect, clean, and prepare large datasets from multiple internal systems, ensuring accuracy and consistency for analysis.
• Create routine and ad-hoc reports to support daily operations and meet the needs of different departments.
• Analyse key performance indicators and sales data to provide actionable insights through reports and dashboards, helping stakeholders make informed decisions.
• Support sales strategy by developing data-driven forecasts, assisting with strategic planning, and designing effective sales initiatives and incentive programs.
• Manage sales-related case handling by working closely with teams such as Sales, IT, and Compliance to solve operational issues, improve processes, and ensure timely resolutions.
• Coordinate cross-departmental projects by organizing meetings, aligning stakeholders, and tracking progress to ensure successful execution.
• Communicate effectively with internal teams and clients, handle sensitive inquiries professionally, and resolve challenges with diplomacy.

Requirements

• Bachelor's degree or equivalent experience in data analysis, finance, business operations, or a related field.
• Proficient in Microsoft Excel (VLOOKUP, XLOOKUP, basic PivotTables, etc.) and data visualization tools (e.g., Power BI).
• Practical experience with Python for data analysis or automation tasks.
• Working knowledge of SQL will be an advantage.
• Exceptional attention to detail and ability to handle tasks with precision.
• Ability to think critically, problem-solve, and show initiative in seeking solutions.
• Bilingual in Mandarin and English is ideal; however, candidates with outstanding proficiency in either language are also welcome.
• Knowledge of FX trading concepts is a plus.

Benefits

• Enjoy flexible working hours to support a healthy work-life balance.
• Embrace a hybrid working model with the freedom to work both remotely and onsite.
• Be part of a supportive leadership culture that values recognition and celebrates achievements.
• Work in an open, equal, and friendly team environment that fosters collaboration and respect.
• Unlock career growth opportunities through continuous learning and development.
• Gain valuable exposure by working closely with C-suite executives and contributing to strategic initiatives.