AI overview

Provide essential administrative support and maintain effective communication with Mandarin-speaking clients while enhancing customer relationships and supporting sales initiatives.

We are seeking a detail-oriented and enthusiastic Sales Coordinator who is fluent in Mandarin to support our dynamic sales team at AYANA Midplaza, Jakarta. The ideal candidate will be responsible for providing essential administrative support, maintaining effective communication between team members, clients, and stakeholders, and enhancing customer relationships. This role is pivotal in ensuring smooth operations and supporting sales initiatives aimed at achieving business goals.

Responsibilities

Coordinate sales activities by managing schedules, assisting in lead generation, and handling documentation
Communicate effectively with Mandarin-speaking clients to address inquiries and provide product information
Support the sales team by maintaining sales databases and generating reports
Assist in the preparation of presentations and promotional materials for sales meetings and events
Respond promptly to client requests and concerns, ensuring customer satisfaction
Monitor sales activity, track performance metrics, and assist in identifying areas for improvement
Collaborate with other departments to ensure consistent service delivery
Ensure compliance with company policies and procedures

Requirements

Fluent in both Mandarin and English; proficiency in other languages is a plus
Proven experience in sales coordination or administrative support roles
Excellent organizational and multitasking skills
Strong communication skills, with a focus on customer service
Proficient in MS Office Suite and CRM software
Ability to work collaboratively in a team-oriented environment
Detail-oriented with a strong analytical mindset