About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role
Join us as a Waterworks Sales Consultant in our RH Newport Beach Gallery. In this role, you’ll serve as the go-to expert for Waterworks products, partnering with the RH team to drive sales and deliver an exceptional client experience. Your responsibilities will include providing in-gallery support, sharing product knowledge, and engaging in proactive outreach to trade professionals—such as architects, designers, contractors, and plumbers—to build demand for Waterworks in the region. You’ll collaborate closely with RH Gallery leaders and associates to strengthen confidence in selling the Waterworks assortment, uncover opportunities within the gallery, and guide clients through the product selection process.
When not in the gallery, the Consultant will market to area trade clients to create interest, drive specifications, and support both the RH and Waterworks pipelines. The role will also include occasional direct selling of select Waterworks categories not included in the RH assortment—such as custom cabinetry and tile—while ensuring a seamless, coordinated experience with the RH team.
This position requires schedule flexibility and could including some evening and weekend hours to meet business needs, as well as occasional travel to nearby RH galleries.
As ambassadors of the Waterworks brand, Sales Consultants model the values of leadership and entrepreneurial spirit, and executing sales and service strategies with a customer-centric approach and a passion for the Waterworks products.
Responsibilities
General
Deliver an exceptional luxury client experience, reinforcing Waterworks and RH brand values.
Meet or exceed goals related to lead generation, opportunity development, quotes, and orders.
Provide consistent reporting on outreach activity, pipeline status, and market insights.
Contribute to initiatives that strengthen the Waterworks × RH partnership and support the gallery’s overall success.
Demonstrate flexibility with scheduling (including some nights and weekends) and willingness to travel to nearby galleries, Waterworks showrooms, and the Waterworks office as required.
Other duties and accountabilities as assigned
RH Gallery Support & Selling
Partner with RH Gallery Leaders and associates to strengthen their ability to sell the Waterworks assortment available on the RH platform.
Collaborate with the RH team to identify opportunities for Waterworks solutions beyond the RH assortment and support the client connection as needed.
Serve as the in-gallery Waterworks product expert—supporting consultations, educating the team, and increasing selling confidence.
Maintain Waterworks visual and brand presentation standards within the RH gallery.
Market Development & Trade Outreach
Establish and maintain relationships with architects, interior designers, builders, and plumbers across the Newport Beach/Orange County region to generate demand for Waterworks.
Present the Waterworks product portfolio to generate interest, secure specifications, and create demand that benefits both RH and Waterworks.
Participate in industry events, CEUs, networking opportunities, and project site meetings to build visibility and drive new opportunities.
Requirements
3+ years of sales, business development, or client-facing experience, ideally within luxury home, design, cabinetry, plumbing, tile, or related categories.
Proven track record of meeting or exceeding sales goals.
Excellent communication, presentation, and influencing skills with the ability to support both clients and trade professionals.
Experience with architects, designers, builders, or trades professionals strongly preferred.
Digitally proficient; comfortable with Microsoft Office, CRM platforms, and related sales tools.
Highly organized, self-driven, and capable of managing multiple client projects simultaneously.
Passion for design, craftsmanship, and the Waterworks brand.
Marketing outside of the gallery up to 50%
Working knowledge of cabinetry design or plumbing fixtures preferred.
Our Values
Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Waterworks may require physical requirements within its Showroom locations as follows:
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred. Ability to travel locally or out of state.
