Sales Co-ordinator
DEPARTMENT: Sales
SUPERVISOR: Sales Manager
DIRECT REPORTS: None
Position Summary
You will have a role in building relationships with key customers, preparing & submitting quotations and proposals, liaising with our Design Engineers to provide "right first time" solutions to their requirements; and with our Production Departments to ensure that products delivered exceed their expectations. Crucial to the position will be driving Sales objectives to meet the Group's ambitious growth objectives, with local, national and internationally targeted customers. The Position responsibilities also includes assisting the sales team in managing schedules, coordinating meetings and events, and following up with customers to ensure satisfaction. The ideal candidate will be a self-starter with excellent communication skills and a strong ability to multitask. This position will also be involved in the marketing activities of the business.
Minimum Qualifications
Experience:
- Previous experience in subsea/marine industry or in the supply or manufacture of a technical product would be beneficial but not required.
Skills:
- Excellent interpersonal communication and telephone manner.
- Wide-ranging computer literacy including Excel and PowerPoint.
- Attention to detail and accuracy.
- Ability to develop an understanding of the Group products and capabilities.
- Willing to travel and develop presentation skills
- Strong administration skills
Job Responsibilities
- Receive and acknowledge customer enquiries and accurately record their requirements
- Cost estimating, Prepare and submit quotations
- Liaise with production and engineering departments to complete proposals and orders
- Support sales team and business partners
- Adhere to the quotation follow-up processes to achieve maximum conversion rates from quotations to orders.
- Prime contact for nominated accounts/market territories
- Assist in business forecasting
- Management reporting
- Hosting customer visits, attending exhibitions
- Ensure the proper administration of the sales enquiry process
- Provide clear and consistent summary performance reports regarding enquiry and quote progress and outcome
- Maintain Group management behaviors practices and equal opportunity policy
- Comply with any environmental responsibilities as identified by the Group and communicated by your line manager that are relevant within your department.
- Proactively network both on and offline to promote the company.
- Support all aspects of exhibition organisation.
- Attend networking events where necessary.
- Assist with the development and maintenance of company website.
- Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases.
- Research & analyse market trends and competitors’ activities to support development of marketing strategies.
- Upload material to the website and social media pages.
Internal and External Relationships
- Production
- Procurement
- Operations
- Engineering
- Customers
