This role sits at the center of Koda Health’s enterprise growth engine. You’ll work directly with senior leadership to keep complex healthcare sales cycles moving forward, ensure follow-through happens quickly, and bring clarity and structure to high-stakes commercial work.
As our Sales & Client Operations Coordinator, you’ll remove friction from deals, connect dots across teams, and make sure nothing falls through the cracks. This is a front-row seat to enterprise healthcare sales and a strong launchpad for someone excited to grow into a client-facing or commercial leadership role over time.
What You’ll Own
Deal Execution & Sales Follow-Through
- Drive fast, consistent post-meeting follow-ups, materials, and next steps
- Prepare pre-call research and customize decks for prospects
- Manage outreach and follow-up cadences to keep deals warm during long sales cycles
- Use AI tools to draft, refine, and personalize prospect communications
- Partner with Marketing and internal teams to surface relevant proof points and case studies
Pipeline & Commercial Operations
- Keep CRM (Attio) and project management systems (ClickUp) clean, current, and reliable
- Ensure meeting notes, action items, and deal updates land in the right systems
- Flag pipeline gaps, stalled deals, and overdue next steps early
- Track lead sources, attribution, and campaign performance to support forecasting
Scheduling & Cross-Functional Coordination
- Manage calendar logistics for sales meetings, QBRs, and client check-ins
- Coordinate conference preparation and post-event follow-ups
- Support cross-functional coordination to keep contracts, deliverables, and internal workstreams on track
Commercial Content & Growth Support
- Maintain and update sales collateral and client-facing materials
- Support nurture sequences and ongoing touchpoint schedules
- Coordinate case study development and client storytelling
- Assist with webinar logistics and post-event outreach
How You’ll Work
- Operate with high ownership in a fast-moving, early-stage environment
- Work closely with executive leadership and cross-functional partners
- Bring structure and follow-through to complex, multi-stakeholder work
- Use systems, tools, and AI thoughtfully to increase speed and clarity
- Balance attention to detail with momentum and responsiveness
Requirements
- 1-3 years of experience in consulting, sales operations, commercial operations, client operations, marketing operations, or GTM support roles
- Strong organizational skills and attention to detail
- Comfort working with CRM and project management tool
- Excellent written communication skills
- Fluency using AI tools to automate work and improve output quality
- Proactive, self-directed mindset
Nice to Have
- Experience in healthcare, health tech, or enterprise SaaS
- Startup or early-stage company experience
- Interest in cross-functional GTM work (sales, marketing, partnerships)
- Eastern Time zone availability
Growth & Trajectory
This role is designed to grow as you grow. Depending on your interests and strengths, potential paths include:
- Commercial / Revenue Operations: owning pipeline management, sales systems, and forecasting support
- Account Executive or Client-Facing Roles: progressing into a closing AE or partner-facing role within ~12 - 24 months
- GTM or Growth Roles: expanding into partner management, marketing operations, or enterprise growth strategy
Any of these paths offers deep exposure to enterprise healthcare sales and how a fast-growing startup operates.
Benefits
- Base salary range of $75,000 - $85,000 per year, depending on experience
- Fully remote role (US-based)
- Flexible, unlimited paid time off, including company holidays
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan options
- Annual professional development budget for books, courses, trainings, and conferences
- Work-from-home stipend to support your home office setup and ongoing remote work needs
- Annual company and team events
- Latest MacBook and enterprise-grade tooling to do your best work
- Clear growth paths for both individual contributors and people managers
