Provide exceptional sales support and guidance to customers seeking visual content, shaping impactful connections between creators and businesses.
At Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help businesses grow through content that stands out.
Our culture is built on extreme ownership and peak performance. We are customer-obsessed, data-informed problem solvers who thrive on radical candor, embrace challenges by loving the dirt, and refuse mediocrity. We believe in accountability, humor, and diversity — and we’re united by a mission to help businesses tell better visual stories.
About the team:
Snappr is the world’s largest on-demand marketplace for visual content. Our teams are entrepreneurial, collaborative, and impact-driven — solving complex customer challenges at a global scale. Every project you take on will contribute to how businesses tell their stories visually, helping us set the standard for visual content worldwide.
About the role:
A Photoshoot Logistics Associate is expected to provide amazing sales support to our customers worldwide. By providing guidance, building rapport, and extracting key information about the needs of our customers, you’ll directly shape how our customers and creators connect. Your work will have a meaningful impact - ensuring businesses everywhere can tell better visual stories.
What you’ll do:
Help Snappr expand to new markets by booking photoshoots for customers worldwide
Answer questions about the photoshoot process and resolve scheduling issues
Work with photographers to consult clients on the best way to execute on their needs
Be a key player in our in-house sales team
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done
What you’ll need:
Minimum 1 year of work experience at a call center selling to US or Australian clients
Fantastic phone manner and email etiquette
The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
Strong customer influencing ability
Passion and enthusiasm for exceptional customer service
Knowledge of Australian and American Culture, e-commerce industry (preferred)
Fluency in written and spoken English
A "let's get it done" mindset
Should be willing to report 100% onsite in Ortigas.
Snappr is a technology company headquartered in San Francisco whose primary business offering is an on-demand professional photography booking service.
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