This position is responsible to provide customers with full support services and assists the customers to acquire new sales, adhering to company policies and procedures to ensure a high level of customer satisfaction, revenue growth and encourage the customers to purchase products.
•Fair Command of English and Arabic- Written and Spoken
•Fair use of Microsoft Office (MS Word, MS Excel, PowerPoint)
•Solid understanding of business products and services in the ISP industry
•Strong network amongst resellers in the region
•Consumer Market Trends and Customer Behavior
•Helps the customers with the first technical support.
Requirements
Bachelor’s degree in Business Administration, Accounting or any related Field.
•1-2 Years of experience.
EarthLink Telecommunication started in 2005 as an Internet service provider. Within just a few years, EarthLink has become the largest Internet service provider in Iraq. We serve every city and town in Iraq, as well as several major cities around the world. EarthLink is not just an Internet service provider; we provide ICT solutions, data center services, managed services to business and government organizations in Iraq, and much more.Our VisionAt EarthLink, we are pioneering and innovative, delivering the leading internet and technology solutions of tomorrow.Our MissionOur mission is to provide internet and business solutions beyond ISP limits, maximizing business growth with flexibility, speed, and trust.
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Customer Service Representative Q&A's