We are looking for a driven full time Sales Advisor with a passion for people and technology to join our amazing team at Samsung, Harrods, London!
We offer:
- full time permanent role
- £28 808 annual salary
- commission
Overall purpose of the role:
As a Sales Associate you will be working in a diverse and knowledgeable Experience Team to ensure we deliver exceptional customer service at Samsung Harrods. Reporting into the Management Team, your role will be focused on ensuring that every customer entering the store enjoys a memorable, personalised experience, whilst developing your specialist skills to deliver top-tier product demonstrations.
Key Accountabilities:
Provide exceptional customer service in line with company standards
To deliver a successful execution across all KPI’s, these can range from NPS, Commercial Targets and more
Effectively working alongside team members
Supporting Samsung projects - Click & Collect
Supporting with Samsung events and providing detailed, interactive and engaging tours of the Samsung Harrods Space
Embrace values- Stay curious, Be can do, Own it and Work Smart
Personal Specification (Knowledge/experience):
Ideally experienced in luxury or high-end retail
Passion for technology
Driven and self-motivated
Well organised and accountable for all responsibilities
Experience in sales and/or customer service
A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions
A true advocate for the brand, able to understand and define every customer’s specific needs and interests, and encourage them to be excited about the potential the brand’s products can offer in their lives - embedding a tangible sense of loyalty in every interaction
An energetic, friendly and outgoing individual who values learning and knowledge
Professional, and a team player - able to work as part of a diverse and varied team, collaboratively, always seeking to achieve the best possible results against KPIs, together
What do we offer:
Full time role, 40hrs per week, fully flexible between Mon-Sun
£28 808 annual salary
Great staff benefits such as generous commission
Samsung work phone
Discount at Samsung members only website
21 days annual leave + Bank Holidays
Health cash plan via Medicash
