Are you passionate about sport and wellness, looking to work with an exciting brand and open to the opportunity to work at one of the leading UK department stores? If your answers are yes, you could be a great candidate for the Therabody Sales Advisor role in John Lewis, Cheadle, Manchester.
We offer:
- £13.85 per hour plus commission
- 21 contracted hrs
- 3 days per week, Wed/Thu/Sun
- potential overtime and occasional cover in JL Trafford too
About Therabody:
Our client, Therabody is a pioneer in the wellness technology space, developing products and services that optimize human performance and unlock the body's natural ability to achieve health and well-being.
Therabody has Shop In Shop concessions in 4 locations across the UK in John Lewis and Harrods. This is a fantastic opportunity to join the brand at an exciting growth period.
This role is pivotal in bringing the customer experience to life and we are looking for enthusiastic, passionate Sales Advisor who can represent Stellar and our client, Therabody to lead the way with delivering exceptional customer service.
About Stellar:
Stellar is a Retail Experience agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty. We provide the best-in-class service for physical, virtual and hybrid retail experiences for high profile clients, such as Therabody, Samsung, Sage Appliances and Nike. We invest in our staff, provide bespoke training programs, and offer opportunities to flourish and progress. At Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude.
What you will be doing in your role:
Delivering exceptional customer service and driving brand advocacy
Building a great rapport with customers
Bringing products to life through engaging demonstrations
Converting interest into sales
Achieving individual and team sales targets
Ensuring the space always has premium standards
Embrace Stellar Global values: Work Smart, Stay Curious, Own it and Be Can Do
What experience you’ll need to be successful:
Prior experience in a premium customer service environment
The ability to convert sales and achieve KPIs
Previous experience working in a premium retail environment would be advantageous
Studying / Achieved sports qualifications would be advantageous
Passionate about fitness and/or wellness
Ability to work independently where required
Someone who is customer oriented and takes a consultative approach to selling
A team-player who loves sharing their passion with others
Ambition and openness to learn and develop your own skill set
Excellent communication skills
A positive mentality and a drive to succeed
Able to cover John Lewis in Trafford when needed
Open for overtime, like Bank Holidays etc
What do we offer:
£13.85 per hour plus commission
Permanent role (with 3 months probation period)
21 hours contract, 3 days
Working days: Wed/Thu/Sun
Shifts: Wednesday and Thursday 10am- 6.30pm and Sunday 10.30am-5pm
Cover other store when needed - John Lewis, Trafford
Medicash
In-depth initial product training with quarterly refresher courses
Customer service sales training
