Become a key player in delivering exceptional customer service and driving brand advocacy at a pioneering wellness technology brand in a premier retail setting.
Are you passionate about technology, sport and/or wellness, looking for a full-time role and open to the opportunity to work at the world's leading luxury department store?
If your answers are yes, you could be a great candidate for the Therabody Sales Advisor role in Harrods, Knightsbridge, London.
We offer £28,996.5 plus commission, full time role, fully flexible between Monday-Sunday.
We opened a Therabody concession in Harrods, in May 2023 and are looking for a Sales Advisor to join the team.
Our client, Therabody is a pioneer in the wellness technology space, developing products and services that optimize human performance and unlock the body's natural ability to achieve health and well-being.
This role is pivotal in bringing the customer experience to life and we are looking for enthusiastic, passionate Sales Advisors who can represent Stellar and our client, Therabody to lead the way with delivering exceptional customer service.
About Stellar
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
What you will be doing in your role:
Delivering exceptional customer service and driving brand advocacy
Building a great rapport with customers
Bringing products to life through engaging demonstrations
Converting interest into sales
Achieving individual and team sales targets
Ensuring the space always has premium standards
What experience you’ll need to be successful:
Prior experience in a premium customer service environment
The ability to convert sales and achieve KPIs
Previous experience working in a premium retail environment would be advantageous
Passionate about beauty, fitness and/or wellness
Someone who is customer oriented and takes a consultative approach to selling
A team-player who loves sharing their passion with others
Ambition and openness to learn and develop your own skill set
Excellent communication skills
A positive mentality and a drive to succeed
Additional languages would be advantageous
Training:
In-depth initial product training with quarterly refresher courses
Stellar is an open source, decentralized protocol for digital currency to fiat money transfers which allows cross-border transactions between any pair of currencies.
