Sales/Account Manager (full time or term time)

Loughborough , United Kingdom
full-time

AI overview

This role combines account management with proactive new business development, focusing on building rapport and understanding customer needs in the office and educational products sector.

Job Advert: Sales Account Manager – Office & Education Supplies

Location: Loughborough
Salary: £35,000 per annum + Bonus
Hours: This is a full-time equivalent role, and applications from candidates seeking term-time working will also be considered (pro rata)

Do you thrive on meaningful conversations and enjoy understanding customer needs?
Are you motivated by targets and results, with the confidence to build long-term relationships?

If this sounds like you, a leading supplier of office and educational products is looking for a Sales Account Manager to join their dynamic team. This role offers the perfect blend of stability and challenge, combining account management with proactive new business development.

About the Company

This well-established, family-run business has earned a reputation for reliability, competitive pricing, and exceptional service. They supply schools, commercial organisations, and public sector clients with everything from office products and furniture to print solutions and classroom essentials.

What’s the role about?

As Sales Account Manager, you’ll take ownership of a portfolio of established customers while actively reaching out to new prospects to convert them into trading accounts. You’ll focus on building rapport, understanding customer needs, and promoting key product ranges such as Paper, Furniture, and Classroom Supplies. Daily routines are structured to help you succeed, with clear targets and strong internal support.

Key Responsibilities

  • Account Growth: Develop and expand sales with existing customers, promote key ranges, and position the company as a trusted supplier.
  • New Business Development: Make proactive outbound calls to convert prospects into trading accounts, present tailored offers, and follow up on enquiries and quotations.
  • Daily Sales Routine: Attend the team meeting at 08:00, conduct outbound calls from 08:15–15:30 (with a 60-minute lunch break), achieve 15–20 meaningful conversations per day, and submit daily KPIs.
  • CRM Management: Maintain accurate notes and records of all interactions, ensuring timely follow-up actions.
  • Sales Campaigns & Reviews: Send weekly e-shots, attend Friday product training, take part in fortnightly blitz days, review product gaps, and join monthly 1:1s and quarterly performance reviews.

Requirements

  • Strong telephone communication skills and confidence in making outbound calls
  • Ability to build rapport and engage effectively with customers
  • Organised and methodical approach to daily tasks and follow-up actions
  • Target-driven with previous telesales or account management experience (desirable)
  • Knowledge of office products or education supplies (advantageous)

Benefits

  • Competitive salary: £35,000 per annum + excellent bonus scheme
  • Flexibility: Full-time equivalent role with consideration for term-time working
  • Structured support: Daily routines and strong internal backing from admin and marketing teams
  • Quality leads: Established customer base plus high-quality prospect data
  • Development: Ongoing training, product knowledge sessions, and career progression opportunities

 

IND25

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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£35,000 per year
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