RVP, Sales, Cognigy

So, what’s the role all about?

We’re seeking a seasoned, hands-on sales leader to serve as a first-line manager for our AI Account Executives across the Americas. As Regional Vice President, you will be responsible for building, coaching, and scaling a high-performing team of enterprise sellers focused on new logo acquisition and strategic expansion within large, complex organizations.

This role blends people leadership, deal leadership, and operational rigor. You will set the standard for selling excellence at NiCE Cognigy—driving predictable pipeline generation, disciplined execution, and consistent attainment—while acting as a trusted partner to customers and internal stakeholders alike.

The ideal candidate is a proven enterprise sales manager, with experience across multiple industries & verticals, who can coach consultative selling, forecast accurately, and operate effectively in a fast-growing, matrixed environment.

How will you make an impact?

Sales Leadership & Team Development

• Lead, coach, and develop a team of Account Executives focused on new logo acquisition across assigned regions in the Americas.
• Set clear expectations around pipeline creation, deal quality, forecast accuracy, and quota attainment.
• Conduct regular 1:1s, deal reviews, pipeline inspections, and forecast calls to drive accountability and performance.
• Recruit, onboard, and ramp top enterprise sales talent as the team scales.

Revenue & Pipeline Ownership

• Own regional revenue performance, including quota attainment, pipeline coverage, and forecast accuracy.
• Partner closely with AEs on strategic accounts and complex opportunities, providing deal strategy, executive alignment, and negotiation support.
• Help build and enhance NiCE Cognigy’s sales methodology and ensure consistent execution across the team.
• Drive disciplined CRM usage and data hygiene to support predictable outcomes.

Go-to-Market & Cross-Functional Collaboration

• Collaborate with Marketing, BDR, Presales, Product, Professional Services, and Partner teams to maximize pipeline generation and deal execution.
• Align regional execution with broader GTM priorities, ICP focus, and vertical strategies.
• Support and participate in executive briefings, QBRs, and key industry events as needed.
• Act as a voice of the field, providing feedback on product, messaging, competitive dynamics, and customer needs.

Culture & Leadership

• Foster a culture of high performance, transparency, and trust, consistent with Cognigy’s values.
• Lead by example—demonstrating strong executive presence, customer empathy, and operational discipline.
• Inspire and motivate the team through change, growth, and increasing market visibility.

Have you got what it takes?

Are you a proven enterprise sales leader who thrives on building teams, winning complex deals, and creating predictable growth? If so, this role may be an excellent fit.

• 10+ years of enterprise SaaS sales experience, including significant new logo acquisition in large, complex organizations.
• 4+ years of direct people management experience leading sales teams.
• Strong storytelling capability, with the ability to craft and communicate compelling narratives that help customers, executives, and sales teams understand why change matters and how value is realized.
• Prior experience selling CCaaS, Conversational AI, Automation, or adjacent enterprise platforms strongly preferred.
• Demonstrated success leading teams to close 6- and 7-figure enterprise deals and consistently exceed multi-million-dollar regional quotas.
• Strong coaching skills with the ability to elevate consultative, value-based selling behaviors.
• Proven ability to forecast accurately and operate with rigor in a high-growth environment.
• Executive presence and comfort engaging with VP- and C-level customer stakeholders.
• Experience working within partner ecosystems (SI, VARs, cloud marketplaces) is a plus.
• Highly collaborative, structured, and resilient leader who balances urgency with long-term team development.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 9545
Reporting into: VP, Sales
Role Type: Manager Role