Routing Manager (A2P SMS)

AI overview

Shape A2P SMS routing strategies and manage a skilled team to optimize message delivery, while collaborating across various departments to enhance efficiency.

Intergo Telecom Ltd is a leading telecommunications company, renowned for delivering cutting-edge messaging solutions. We are currently seeking a Routing Manager to lead and optimize our A2P SMS routing operations. This is a key role within our dynamic team, offering the opportunity to shape routing strategies, manage a skilled team, and ensure high-quality message delivery to our global customers.

Responsibilities

  • Develop and implement effective A2P SMS routing strategies aligned with business objectives.
  • Monitor and analyze SMS traffic flows to optimize delivery, quality, and cost efficiency.
  • Identify trends and opportunities for improvement through comprehensive data analysis.
  • Collaborate cross-functionally with technical, commercial, and support teams to ensure seamless message delivery.
  • Maintain and build relationships with international carriers and SMS partners.
  • Stay informed on evolving industry trends, technologies, and best practices in A2P messaging and routing.
  • Be part of the routing team, fostering a culture of performance, innovation, and continuous improvement.

Requirements

  • Bachelor's degree in telecommunications, computer science, or related field.
  • 2+ years of experience in A2P SMS routing.
  • Strong analytical skills and proficiency in data analysis tools.
  • Excellent communication and leadership skills.
  • Knowledge of telecommunication networks and protocols.
  • Understanding of SMS industry regulations and guidelines.
  • Ability to work in a fast-paced, deadline-driven environment.

Benefits

  • Competitive salary and performance-based bonuses.
  • Paid annual leave days & paid sick leave days.
  • Flexible working hours and a supportive work-life balance culture.
  • Paid access to GPT-5 and premium AI tools (including coding assistant, video generation, custom GPTs, and tailored TFN assistant).
  • Remote-friendly working setup (fully remote, hybrid or on-site at our offices in Paphos, Cyprus).
  • Team events and company outings.
  • Access to professional development programs and continuous training.
  • Growing company with the potential to take over responsibility and grow personally.

Why choose Intergo Telecom Ltd?

If what you are looking for is working with flexible terms for a niche company, part of a truly multicultural team, that values its employees and has great respect for work-life balance, then this is your chance to thrive!

We’d love to hear from you if you believe this proposition is the right next step in your career.

Perks & Benefits Extracted with AI

  • Education Stipend: Access to professional development programs and continuous training.
  • Flexible Work Hours: Flexible working hours and a supportive work-life balance culture.
  • Team events and outings: Team events and company outings.
  • Paid Time Off: Paid annual leave days & paid sick leave days.
  • Remote-Friendly: Remote-friendly working setup (fully remote, hybrid or on-site at our offices in Paphos, Cyprus).
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