Router

Design school bus routes using Zum’s routing software, understanding fleet capacity and logistics constraints, and maximizing efficiency, accuracy, and on-time performance

Critically analyze daily schedules to support on-time performance, efficient routing, and productivity objectives while maintaining positive user experience

Continuously improve routes and communicate adjustments to all stakeholders in a timely manner

Run internal reports routinely to check for issues such as conflicts, delays, and inefficiencies, making necessary corrections

Work with operations team to establish and monitor reports measuring operating metrics such as route times and on-time performance

Provide timely feedback to supervisor/manager on issues and recommendations for route improvements and operational efficiency

Work cross-functionally with internal teams and external customer staff to maintain routes during the school year, keeping safety, efficiency and accuracy in mind

Meet with school officials as needed to keep routes current and accurate based on enrollment changes, school schedule updates, and operational needs

Serve as backup to the dispatcher to support daily operations and ensure continuity of service

High school diploma or equivalent with proficiency in Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)

Minimum of two years' experience in education, transportation, logistics, or similar field

Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and school district geography

Strong professional communication skills with the ability to interact effectively at all organizational levels, both internally and externally, through verbal and written channels

Excellent organizational skills with attention to detail

Experience working in school bus transportation or a similar operational environment, including routing and dispatching

Ability to adapt quickly and problem solve in a fast-paced, dynamic environment and work effectively under pressure

Knowledge of special education transportation and IEP requirements

Experience working with routing software and GPS systems