Robotics Engineering Technician
TLDR
This role acts as the technical backbone for customer service, interfacing between engineering and clients while diagnosing field issues and providing immediate feedback for improvements.
RC Mowers I We’re Hiring
Robotics Engineering Technician
Full-Time | In-Person | Suamico, WI
We build full-size commercial autonomous robots that mow large properties without an operator in the seat. They have to navigate real terrain, handle GPS dropouts, work in wet grass and dust and heat, and not fail in front of the municipal crews and DOT contractors who depend on them.
You'll help close the gap between what engineering designed and what the machine actually does in the field — and you'll be the technical backbone our customer service team leans on when things get hard.
THE JOB
You'll sit between engineering, testing, validation, and customer support. A typical week might mean writing a test plan Monday, running validation on a new firmware release Tuesday, diagnosing a tough field failure Wednesday, working with engineering on the fix Thursday, and researching a new sensor Friday.
About once a month, you'll be on the road visiting a customer — watching them actually use the machine, learning where it works, where it struggles, and what we got wrong.
Your test reports go straight to engineering. Your field diagnoses turn into development tickets. Validated fixes ship to production machines in weeks, not months. You'll see the complete loop from failure to fix.
You don't need to be a degreed engineer. You don't need to write code, but you do need to understand what software is doing to a machine. You need strong hands-on ability, real electrical troubleshooting skills, mechanical instinct, and the discipline to document what you find clearly enough that engineers and service technicians can act on it.
WHAT YOU'LL DO
- Write and execute test plans for new firmware, electrical systems, and hardware releases
- Validate machine behavior against engineering specifications and acceptance criteria
- Diagnose failures across mechanical, electrical, sensor, and machine-control systems
- Reproduce field failures so engineering can root-cause them
- Be the technical escalation point for our customer service team — the person they call when a problem is beyond their depth
- Build the tools, troubleshooting guides, decision trees, and SOPs that make the service team faster and more independent over time
- Visit customer sites to observe real-world use, identify pain points, and bring findings back to engineering
- Provide practical feedback on manufacturability, serviceability, and durability
- Occasional electrical support on our remote-controlled slope mower line
WHAT YOU BRING
- Associate degree in Electro-Mechanical, Electronics, Robotics, Mechatronics, or related — or equivalent hands-on experience
- Strong electrical troubleshooting (multimeter, schematics, wiring harnesses)
- Comfort reading wiring diagrams and technical drawings
- Clear written communication for test plans, validation reports, troubleshooting guides, and field findings
- A methodical approach: investigate why something failed, don't just swap parts
- Judgment to follow a test procedure when it matters and flag when the procedure itself is wrong
- Patience and clarity when coaching service technicians through tough problems
BONUS POINTS
- Robotics competition experience: FIRST, VEX, BattleBots, Baja/Formula SAE
- Personal projects: robots, vehicles, drones, RC, automation, fabrication, CNC, 3D printing
- Familiarity with CAN bus, RS-232, Ethernet, GPS, LiDAR, IMUs, encoders
- Basic CAD (SolidWorks, or similar)
- Crimping, soldering, harness work
- Linux command line, scripting, ROS, or data logging
WHAT THIS IS NOT
A desk engineering role. A production assembly job. A help desk. A role where you only follow instructions.
If you want every problem fully defined before you start, this isn't it.
WHY IT MATTERS
You won't be three layers from the product. You'll be close to the machine, close to the engineers, close to the customer, and close to the decisions that change what we build next. Our equipment serves municipalities, DOTs, and commercial contractors across North America — real machines, real terrain, real consequences.
We're based near Green Bay, Wisconsin. Cost of living is a fraction of what you'd pay in Austin or Boston, your commute is ten minutes, and you'll be working on machines in actual terrain — not a campus parking lot.
For the right person, this role grows fast: into product testing leadership, field reliability, controls support, or product engineering. We care less about where you start than how fast you learn and how much ownership you carry.
HOW TO STAND OUT
A resume helps, but it won't tell us everything.
When you apply, tell us about something you've built, fixed, modified, designed, wired, programmed, tested, or improved. A robot, vehicle, machine, fixture, electronics project, automation system, or personal project.
We want to know:
- What problem were you trying to solve?
- What did you build or change?
- What failed?
- How did you figure it out?
- What would you do differently now?
Photos, sketches, videos, CAD files, wiring diagrams, or project write-ups are welcome.
ABOUT RC MOWERS
We design and build autonomous and remote-operated mowing equipment for difficult environments. We're not chasing a concept; we're a growing, profitable company shipping real machines to real customers — municipalities, DOTs, and commercial contractors across North America.
COMPENSATION & BENEFITS
Compensation commensurate with experience. Benefits include health, dental, and vision insurance, 401(k) with company match, paid vacation and sick leave, and disability, life, and accident insurance.
Hiring is subject to a pre-employment background check and drug screening. RC Mowers provides equal employment opportunities to all employees and applicants.
RC Mowers creates autonomous commercial mowing robots and remote-controlled slope mowers that tackle the toughest and most dangerous landscaping jobs. Our innovation is transforming the industry by minimizing the need for manual labor in hazardous environments, making landscape maintenance safer and more efficient.