Robotics Competence Center Manager

🌍In a International & innovative environment the Competence Center Manager will :

✅ Manage the product knowledge base for After Sales usage.
✅ Organize the 24/7 Helpdesk function to support regional field service teams, direct customers, and integrators.
✅ Build and develop the second-level competence team (technology experts).
✅ Create and manage technical documentation for legal compliance and optimize knowledge for service & customer operations.
✅ Drive the feedback loop from the field to R&D & engineering to improve reliability and serviceability.
✅ Organize and manage the technical training center for internal and external customers.

Why join us?
🌟 A strategic role at the heart of logistics innovation
🤝 A passionate and collaborative team
📈 Growth opportunities within an international group

✔ Education: Bachelor’s degree in Computer Science, Electrical Engineering, or related technical field (or equivalent experience) but more than a degree, we are looking for personality and experience
✔ Experience: Minimum 10 years in a similar role within an industrial environment.
✔ Skills: Excellent communication, teamwork, and ability to manage multiple projects.
✔ Languages: Dutch & English fluently spoken and written.

What do we offer you?

• A place in an enthusiastic, young organisation with the necessary ambitions
• The necessary freedom and opportunity to take initiative. 
• An intensive training by experienced people.
• An attractive salary in an international environment with many benefits: 
  • Company car with fuel card/charging pass
  • Group & health insurance
  • Meal vouchers (8€)
  • Net allowances
  • CAO90 Bonus
  • Laptop
  • iPhone + subscription
  • 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)
• Satellite office in Berchem ( Antwerp )

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.