Position Summary:
The Registered Nurse, Clinical Services Educator plays a pivotal role in fostering the professional growth and competency of Clinical Services staff, including nurses, social workers, dietitians, wellness coaches, and non-clinical support teams. This role is responsible for assessing training needs, designing and implementing educational programs, and ensuring the delivery of high-quality learning experiences. By promoting continuous education and competency across the organization, the associate ensures excellence in clinical services and provides strategic guidance to leadership teams.
Responsibilities:
- Design, deliver, and evaluate comprehensive training programs, including new hire orientation and ongoing education for Clinical Services staff
- Facilitate continuing education programs, track knowledge retention, and monitor progress through core competency assessments
- Lead the development of innovative training solutions, including self-directed learning modules, in response to emerging needs and interests
- Maintain accurate documentation of employee participation, skills reviews, and competency verification processes
- Develop and manage onboarding programs to ensure seamless integration for new clinical team members
- Identify opportunities for enhanced learning and orientation experiences for Clinical Services associates
- Collaborate with leadership on special projects and organizational initiatives
- Drive quality improvement efforts in educational settings and advocate for best practices in clinical training
- Partner with interdepartmental teams and stakeholders to align training objectives with organizational goals
- Participate in relevant committees and contribute to strategic discussions
- Perform other duties as assigned to support organizational and team objectives
Requirements:
- Bachelor’s degree required; active RN licensure
- Minimum 5 years of clinical experience as an RN
- 2 years in nephrology, cardiac clinical practice (e.g., dialysis centers, nephrology offices, or cardiac care) or managed care
- 2 years of preceptorship, staff development, clinical educator, or similar experience
Skills:
- Strong communication, interpersonal, and educational skills
- Proficient in organization, research, and mentoring
- Comfortable working across time zones and managing multiple priorities
- Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Demonstrated ability to handle confidential information with discretion
- Adaptable, detail-oriented, and capable of thriving in dynamic environments
- Collaborative team player with a proactive and solution-oriented mindset
- Strong project management and problem-solving abilities
- Commitment to lifelong learning and promoting a culture of education and development within the organization
Travel:
- Limited Travel, Scheduled per needs of the business
#LI-Remote
