Risk Specialist, Brand and Compliance (Customer Implementation, Sr Associate)

Shift4 is an established payment services provider and card payments acquirer specializing in tailor-made solutions for ecommerce and card present transaction processing. The company is now looking for a Risk Specialist, Brand and Compliance (Customer Implementation, Sr. Associate) who will report to the Director of Risk, Brand and Compliance.

Responsibilities:

• Review high-risk merchant applications to identify potential regulatory and compliance risks to which the company may be exposed.
• Conduct ongoing reviews of merchant accounts to ensure processing remains in line with expectations, and that Shift4 is not exposed to unknown compliance or money laundering risks, and that accounts are appropriately secured with sufficient collateral.
• Manage and organize daily team tasks, assigning work to team members as required.
• Conduct second-line reviews of assessments performed by the wider team where necessary.
• Assess merchants’ financial positions through detailed financial statement analysis and set appropriate collateral levels to mitigate financial risk.
• Liaise regularly with various departments to understand and clearly communicate the risks associated with new and existing merchants.
• Upon receipt of card scheme communications, manage portfolio investigations to determine the validity of alerts and provide recommendations on the appropriate course of action.
• Prepare regular reports for internal and external stakeholders.
• Maintain and update Credit Risk Assessments in line with the company’s Credit Risk and Risk Appetite Policy.
• Develop new monitoring frameworks to identify negative trends in both individual merchant and overall portfolio performance.
• Prepare monthly visual reports to clearly communicate risk findings.
• Implement necessary measures to minimize the company’s compliance exposure, as guided by senior management.
• Stay up to date with the latest card scheme rules and regulatory updates.
• Prepare and submit monthly card scheme reports.
• Maintain ongoing relationships with key stakeholders and keep them informed of updates within the company’s risk framework.
• Collaborate with other departments to improve existing processes while continuously identifying opportunities to streamline workflows and enhance efficiency.

Qualifications and Skills:

• Possess experience in the payments industry; acquiring experience is beneficial but not required, particularly within high-brand-risk environments.
• Demonstrate advanced knowledge of Microsoft Excel.
• Ability to read, analyze, and interpret business financial statements effectively.
• Exhibit excellent communication skills, both verbal and written.
• Able to work independently with minimal supervision.
• Possess a natural aptitude for the investigative and intuitive aspects of the role.
• Degree in Business, Finance, Statistics, Economics, or a related discipline is a plus.