Control Risks’ Embedded Consulting team is hiring a Risk Investigations Specialist to join our team supporting a major tech client. This role will work with their investigations team to help monitor and mitigate platform risks to the company as well as their user base. You will be tasked with mitigating risks associated to organized crime, human trafficking and other crimes using a combination of data analytics as well as investigative skills.
Responsibilities:
- Maintain a comprehensive understanding of offline risk factors such as human trafficking, organized crime, and other concerns within the client's operational landscape.
- Use internal data, third-party intelligence, and other sources to search for undiscovered instances of abuse and criminal behaviour.
- Pull actionable insights from large datasets to develop new strategies for mitigating/stopping criminal activities.
- Communicate findings to management and product teams to enhance decision-making processes.
- Collaborate closely with trust product and engineering teams to implement strategies and products to better mitigate emerging safety risks.
- Lead and support intricate investigations involving large datasets and multiple stakeholders.
- Engage in project ideation and definition, working on collaborative initiatives with global partners to address offline risk concerns.
- Develop investigative frameworks and methodologies that can be integrated into existing trust practices.
- Contribute to the development of new enforcement policies aimed at mitigating emerging threats.
- Continuously monitor known risk trends, both during onboarding and post-onboarding phases, and propose enhancements to minimize safety risks.
- Contribute to the refinement of automated monitoring and alert systems to detect abnormalities in customer behaviour and improve risk-rule efficiency.
Requirements
- Minimum 5 years of investigative experience.
- On platform investigative experience in fraud, safety or brand risk management.
- Subject matter expertise of organized crime e.g. human trafficking, drug trafficking is a bonus.
- Ability to conduct deep dive, specialist investigations and interrogate both technical and behavioral signals.
- Experience in monitoring and mitigating offline safety risks a plus.
- Intermediate SQL level - Clear understanding of SQL, possesses the ability to edit and write simple to semi complex queries. Assessment at interview.
- Experience with data analysis tools and techniques, utilizing data insights to inform risk management decisions.
- Previous experience in trust & safety, fraud detection, or risk management within a user-centric platform.
- Demonstrated ability as a forward-thinking and imaginative strategist, anticipating emerging risks and devising effective strategies, products, and methodologies to address them.
- Understanding of criminal applications of technology preferred.
- Experience in crafting and delivering comprehensive intelligence reports on geopolitical, cyber, and violent actor behaviours and their impact on product exposure.
- Track record of analysing and mitigating high-impact threats and threat actors.
- Proven ability to apply analytical and statistical methods to address real-world challenges using extensive data.
- Experience managing projects with organization-wide implications and collaborating with cross-functional stakeholders across multiple locations and time zones.
- Excellent communication and presentation skills, including the ability to convey complex data and insights to diverse audiences effectively.
- Occasionally required to work holidays, weekends, or evenings during high-profile or emergency events.
- Early morning or late evening calls may be required to sync across global team.
