FamPay Inc

Risk Analyst

Bengaluru, India

Full-Time

TLDR

This role goes beyond transaction monitoring, requiring you to uncover fraud patterns and strengthen risk controls while collaborating closely with product and engineering teams.

About Fam (previously FamPay) Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life. We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey. Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors. About this Role: This role goes beyond transaction monitoring — you’ll uncover emerging fraud patterns, strengthen risk controls, and help build safer payment experiences at scale. Working closely with Product, Engineering, Compliance, and Operations teams, you’ll play a critical role in protecting millions of transactions while keeping the user experience seamless. If fast-moving problem solving, high ownership, and staying one step ahead of fraud excites you, this is the kind of challenge you’ll thrive in. On the Job

• Monitor payment and transaction patterns to proactively identify fraud, abuse, and operational risks
• Build and enhance fraud and risk detection mechanisms across UPI and wallet journeys
• Investigate suspicious transactions, user behavior, and payment anomalies
• Collaborate closely with Product, Engineering, Compliance, and Operations teams to implement scalable risk controls
• Create dashboards, reports, and operational insights around fraud trends, transaction success/failure, and overall risk exposure
• Recommend and execute process improvements to reduce fraud losses while maintaining a seamless user experience
• Support escalation management and incident handling for high-priority risk cases
• Continuously optimize rules, workflows, and monitoring systems based on emerging fraud patterns and evolving business needs
• Balance risk mitigation efforts with customer experience and transaction success metrics

Must-haves (Min. qualifications

• 3+ years of experience in Risk Operations, Fraud Monitoring, Payment Operations, or Risk Analytics within a B2C consumer-facing company
• Hands-on experience working with UPI, payments, and wallet ecosystems
• Strong understanding of transaction monitoring, fraud detection, suspicious activity patterns, and risk controls
• Experience working with large datasets, SQL, dashboards, and operational analytics
• Ability to identify anomalies, investigate trends, and recommend preventive controls
• Strong ownership mindset with the ability to work cross-functionally with Product, Operations, and Compliance teams
• Comfortable working in fast-paced, high-volume consumer product environments

Good to have

• Prior experience working in fintech or payments companies
• Experience creating fraud rules, risk frameworks, and operational SOPs
• Strong understanding of the NPCI/UPI ecosystem and payment compliance fundamentals
• Familiarity with analytics and reporting tools such as Mixpanel, Metabase, Looker, Tableau, or similar platforms
• Experience collaborating closely with customer support, dispute resolution, and product teams

Why join us?

Why Join Us?

• Be on the frontlines of protecting millions of payments and transactions
• Solve fast-evolving fraud challenges in one of India’s fastest-moving fintech ecosystems
• Help shape how the next generation experiences money at Fam

Perks That Go Beyond the Paycheck

• Relocation assistance to make your move seamless.

• Free office meals (lunch & dinner).

• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.

• Salary advance and loan policies for any financial help.

• Quarterly rewards and recognition programs, and a referral program with great incentives.

• Access the latest gadgets and tools.

• Comprehensive health insurance for you and your family, mental health support.

• Tax benefits with options like food coupons, phone allowances, car/device leasing.

• Retirement perks like PF contribution, leave encashment and gratuity.

Here’s all the tea on FamApp ☕️

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors

We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛

PS - We’re looking for someone with an AI-native mindset, who actively leverages AI in their day-to-day work, as we encourage and embed it across every level at Fam.

Benefits

Health Insurance

Comprehensive health insurance for you and your family, mental health support.

Retirement perks

Retirement perks like PF contribution, leave encashment and gratuity.

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FamPay Inc

FamPay is India's first payments app tailored for users aged 11 and above, providing a platform for seamless online and offline transactions through UPI and the FamCard. By focusing on financial inclusion, FamPay empowers the next generation to manage, save, and understand their finances, fostering a culture of financial awareness from an early age.

Founded: Founded 2019
Employees: 1-10 employees
Industry: Diversified Financial Services
Total raised: $4.7M raised

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Risk Analyst

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