RFP Bid Coordinator

Job summary

The RFP Proposal Coordinator plays a crucial role in supporting and coordinating essential proposal operations to drive DigiCert’s business success. This position collaborates closely with proposal owners and other stakeholders to ensure the timely and high-quality delivery of proposals that meet client and business needs. The role involves a blend of coordination, analytical review, and communication skills, all aimed at achieving success in DigiCert’s proposal submissions.

What you will do

Proposal Coordination

• Information Management: Effectively identify, interpret, and organize proposal requirements, deadlines, and evaluation criteria to align responses with client expectations.
• Proposal Support: Partner with proposal owners to develop visually compelling, persuasive, and complete proposals delivered on time and tailored to DigiCert’s standards.
• Pipeline Monitoring: Track and analyze proposal performance, compiling data on wins and losses to support strategic decision-making and continuous improvement in the proposal process.

What you will have

Required qualifications

• Education: Bachelor’s degree in a related field.
• Experience: 3+ years in a similar role, with experience managing or supporting proposal or business operations processes.

Skills & competencies

• Business Knowledge: Strong understanding of business terminology, principles, and techniques for gathering and presenting information accurately for an RFx.
• Organization & Attention to Detail: Demonstrates high attention to detail, accuracy in written work, and the ability to prioritize tasks efficiently.
• Problem-Solving & Adaptability: Quick learner and self-starter with proven problem-solving abilities; capable of exercising independent judgment and effectively communicating issues across business functions.
• Interpersonal & Communication Skills: Excellent customer service mindset with strong interpersonal skills to interact professionally across all organizational levels.
• Technical Proficiency: Skilled in Microsoft Word, Excel, Outlook, Adobe Acrobat, and proposal management software (e.g., Loopio, Responsive) with a readiness to adapt to new technologies as needed.

Nice to have

• Technology & Tools: Experience with Salesforce and familiarity with proposal management methodologies.
• Industry Knowledge: Interest in or understanding of information security technologies and related markets.
• Additional Skills: Strong technical writing and project management skills, with experience coordinating proposal timelines, managing deliverables, and collaborating across teams to produce high-quality responses.

Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage 
• Retirement savings programs with company matching (401(k) or RRSP) 
• Generous paid time off, including holidays, and vacation 
• Paid parental leave and family support benefits 
• Life and disability coverage 
• Flexible spending and health savings options (where applicable) 
• Health and wellness support, including gym reimbursement and wellness programs 
• Employee Assistance Program with 24/7confidential support for employees and families 
• Education assistance and professional development opportunities 
• Access to LinkedIn Learning and continuous learning resources 
• Employee referral bonus program and additional company perks and discounts 
• Business travel insurance and global employee support programs 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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