At Luna, we’re transforming physical therapy into something more accessible, modern, and patient-centered—and our Revenue Cycle Operations team is central to making that possible. We’re looking for a Revenue Cycle Data Analyst with deep expertise in revenue cycle performance analysis and advanced technical proficiency, especially in SQL querying, data modeling, and dashboard development.
Our Revenue Cycle Operations team depends on high-fidelity, high-complexity analytics—not surface-level reporting.
We are searching for a true data analyst with deep SQL experience, the ability to build dashboards from scratch, and hands-on understanding of RCM operational data (not coding or billing-only experience).
Who Will Succeed in This Role
You are someone who has:
Built SQL queries from scratch with multi-table JOINs, CTEs, window functions
Designed dashboards (Looker/Tableau/Power BI) from raw data
Analyzed RCM KPIs: denials by category, AR aging buckets, clean claim rate, payer turnaround time, first-pass resolution, reimbursement patterns
Turned messy claim & payer data into operational insights
Partnered with RCM leadership to create repeatable performance tracking
Reporting to directly to Senior Management, this is a full-time, remote, salaried role with high autonomy and significant strategic impact. You’ll manage your own workflows, shape how Luna uses data to make decisions, and contribute directly to an organization that has delivered over 1 million+ patient visits—with growth accelerating every year.
If you’re someone who gets excited about solving complex RCM problems with data, building dashboards that teams actually rely on, and using SQL as your daily power tool—this is the place for you.
How you will have an impact
Analyze revenue cycle data across internal systems and payer portals to identify trends, patterns, and performance gaps
Monitor claims, denials, reimbursements, and payer behavior through daily and weekly reporting
Track KPIs such as days in A/R, denial rates, net collections, and reimbursement timelines
Conduct root-cause analysis for denials, rejections, underpayments, and delayed payments—recommending actionable solutions
Build dashboards, reports, and visualizations with SQL and other tools that support leadership and operational decision-making
Partner closely with RCM teams to improve clean-claim rates, streamline workflows, and enhance overall efficiency
Support ad hoc data requests and cross-functional initiatives for revenue cycle leadership
What Luna can offer you
Opportunity to grow within a high-impact health tech startup scaling nationwide
Supportive leadership and career growth opportunities
A full-time, remote role
Competitive PTO and paid company holidays
Stock options
Medical, dental, and vision insurance starting the first of the month following your start date
Health and wellness benefits
Company paid life insurance and additional benefits
What you will bring to Luna
Bachelor’s degree in Healthcare Administration, Business, Analytics, or equivalent.
Problem solver with 2–3+ years of experience in healthcare revenue cycle analytics, financial analysis, or operational data analysis; with hands-on experience related to claims analytics, denial management, and payer performance reporting
Strong analytical skills with the ability to translate data into insights and operational recommendations
Strong Proficiency with SQL and Tableau is required
Solid understanding of healthcare RCM processes
Experience with platforms like TalkDesk, HubSpot, or similar healthcare workflow tools is a plus
Clear, concise communication skills—comfortable explaining complex findings to non-technical stakeholders
Highly organized, adaptable, and comfortable working in a dynamic, fast-growing environment
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