Revenue Operations Manager, Customer Acquisition

The Revenue Operations Manager is part of the Revenue Operations team, supporting our go-to-market (GTM) organization with customer acquisition initiatives. This person is a process-driven and detail-oriented self-starter who helps drive operational excellence in campaign execution and data management for expanding existing new business growth.

In this role, you will play a pivotal part in campaign operations for new business initiatives, ensuring data integrity, building segmentation, providing documentation, and supporting executional processes for marketing and sales, designed to engage and convert new customers.

In this role, you will:

• Be part of the larger centralized Revenue Operations team, growing and building our revenue engine for scale
• Support customer acquisition marketing campaigns by managing processes, segmentation, reporting, and automation
• Maintain a clean and organized prospect database, improving data integrity and ensuring accurate campaign targeting
• Build automation workflows and processes to surface relevant contacts and accounts to AEs and BDRs
• Own the execution and QA process for campaigns, workflows, and evergreen email programs, proactively identifying areas for improvement before launch
• Develop and maintain comprehensive documentation for campaign operations processes and best practices
• Leverage data insights to identify opportunities for optimization of existing campaigns

About you:

• 2-3 years of experience in revenue operations, sales operations, or marketing operations, at a B2B SaaS organization. 
• Proficiency in executing marketing operations concepts: workflow management, segmentation, reporting, and managing lead lifecycle
• Hands-on experience as a marketing automation platform practitioner
• Understanding of customer data management, marketing analytics, and privacy regulations.
• Strong attention to detail and organizational skills, adept at balancing multiple projects and deliverables
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams to meet deadlines
• Proficient in Excel/Google Sheets, comfortable manipulating large sets of data

Company Overview: 

PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. Our attainment of awards such as Best Workplace, Best StartUp Employer and a Stevie Award for Best Employers demonstrate our commitment to our culture.

Check out LinkedIn to learn more. 

Benefits:

Employees may be able to purchase company stock (or receive annual bonuses)

Employees (and their families) may enroll in the company's medical, dental, vision, short & long-term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self-care days, birthday PTO day, and 10 company-paid holidays off per year

Application deadline: 10/30

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.