Revenue Operations Lead

AI overview

This hands-on, player-coach role involves refining the revenue operating model and driving continuous improvement in forecasting and CRM governance.

Job Title: Revenue Operations Lead
Location: Mexico (Remote – Preference for Mexico City)

About the Role

We’re hiring a Revenue Operations Lead to design and strengthen the operating system behind a growing SaaS revenue engine. This is a hands-on, player-coach role. You will refine forecasting discipline, improve pipeline visibility, and build the structure that enables Sales, Marketing, and Customer Success to execute with clarity and accountability. You won’t just report on performance — you will help shape it.

What You’ll Own

  • Refine and scale the end-to-end revenue operating model

  • Improve forecasting accuracy and executive-level revenue visibility

  • Establish pipeline governance standards and data integrity practices

  • Design and evolve seller productivity frameworks (capacity, territory, performance)

  • Lead territory planning and coverage alignment

  • Partner closely with CRO, Finance, and GTM leaders

  • Oversee and mentor a small RevOps team (1–3 people)

  • Drive continuous improvement of CRM governance and revenue reporting architecture

  • Leverage AI-enabled tools to improve data analysis and operational efficiency

What You Bring

  • 6+ years of Revenue Operations experience within SaaS

  • Exposure to full-funnel revenue ownership (Marketing → Sales → CS)

  • Strong forecasting, capacity planning, and performance modeling skills

  • Experience influencing cross-functional GTM stakeholders

  • Comfortable operating in fast-paced, scaling environments

  • Strong communication skills and executive presence

  • AI curiosity — able to leverage modern tools to increase operational efficiency

  • Hands-on mentality with willingness to build and improve systems

Nice to Have:

  • Experience with Salesforce or a similar CRM

  • Exposure to territory design and coverage modeling

  • Prior experience mentoring or leading a small team

Why Join

  • Remote-first structure

  • High-impact, high-ownership role

  • Executive visibility

  • Opportunity to help shape a scaling revenue engine

  • Long-term growth potential within a fast-moving SaaS organization

Perks & Benefits Extracted with AI

  • Remote-Friendly: Remote-first structure

Bullpen Talent connects businesses with top-tier talent for their call center operations, specializing in filling critical roles that drive growth and success. Our platform serves both companies looking to enhance their telemarketing capabilities and professionals seeking impactful career opportunities in the industry. What sets us apart is our focus on matching the right talent with the right company culture to ensure lasting success.

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