Revenue Operations Associate

Revenue Operations Associate

_{About Koalafi}

_{We’re one of the fastest growing consumer finance companies in America. Why? We’re making it simpler, faster, and more transparent to purchase the things you need to make your life go.}

_{By combining smarter technology with a relentless focus on customer experience, we’re transforming the financing experience for essential life purchases in retail stores nationwide.}

_{About the Opportunity}

_{The Revenue Operations Associate is responsible for supporting the sales team’s daily operations and will be responsible for the coordination for various merchant platform enablement.  This person plays a critical role in connecting Sales, Marketing, Operations, and external integration partners through streamlining processes and the enablement of various integration platforms. The ideal candidate is detail-oriented, proactive, and thrives in a collaborative, fast-paced environment.}

_{Revenue Operations & Administrative Support}

• _{Serve as the first point of contact for the sales team regarding technical needs, tools, events, and collateral.}
• _{Manage and update CRM system (Salesforce) and internal systems to ensure accurate merchant and sales data.}
• _{Maintain and update documentation on external and internal platforms, product features and standard operating procedures to ensure the sales team is equipped for success.}

_{Integration Liaison}

• _{Act as the project coordinator between merchants seeking an integration, Koalafi’s technical teams and external integration partners.}
• _{Facilitate communication with external integration partners, merchants and sales representatives ensuring smooth hand-offs, status updates and accuracy and timely delivery of API keys or documentation.}
• _{Schedule meetings, follow up on action items, and ensure deadlines are met.}
• _{Identify areas to streamline processes and recommend improvements.}

_{About You (includes Qualifications)}

• _{2+ years of experience in Sales Support, Sales Operations, or high volume inside sales coordinator role.}
• _{Proficiency with a CRM tool and Microsoft Office.}
• _{Growth minded; you thrive in a scaling, challenge-embracing culture.}
• _{Clear written and verbal communication skills; you “set expectations and deliver.”}
• _{Strong organizational skills with the ability to prioritize multiple deadlines.}

_Preferred

• _{Experience working with technical or integration partners in a customer-facing or liaison role.}
• _{Background in financial services, fintech, SaaS, or retail environment.}
• _{SalesForce Certifications}