Sr. Revenue Operations Associate – LATAM Bilingual

TLDR

This role is crucial for managing invoice uploads, ensuring revenue accuracy, and supporting billing processes across LATAM and U.S. markets.

Key Responsibilities

Manage the daily upload of invoices from Salesforce CRM into NetSuite Financial System
Reconcile Salesforce data with NetSuite invoiced data to ensure revenue accuracy
Maintain a strong understanding of LATAM billing markets as well as U.S. entity billing structures, including applicable regulations and compliance requirements
Respond to a high volume of daily client and internal inquiries, including missing invoices, billing discrepancies, and follow-ups
Proactively flag issues, track open items, and follow through to resolution
Review daily priorities to ensure all scheduled responsibilities are met
Resolve billing discrepancies by partnering with Sales, Account Management, and Accounts Receivable teams
Generate ad-hoc revenue and billing reports by customer, advertiser, campaign, and entity
Monitor Salesforce dashboards for unbilled invoices, special client billing needs, and adjustments
Support the monthly client PO process, including invoice submission through client portals
Manage invoicing for consolidated billing clients
Assist in system testing, enhancements, and data validation during new feature rollouts