Revenue Operations Associate

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

DoubleVerify is seeking a highly motivated Revenue Operations Associate based in Mexico. LATAM bilingual capability (English & Spanish and/or Portuguese) is required, along with a strong understanding of U.S. entity billing and financial requirements.

This role is ideal for a hands-on, detail-oriented self-starter who thrives in a fast-paced, high-growth environment. You will play a critical role in billing operations, revenue accuracy, and cross-functional collaboration across Sales, Account Management, and Finance teams.

What You'll Do

• Manage the daily upload of invoices from Salesforce CRM into NetSuite Financial System
• Reconcile Salesforce data with NetSuite invoiced data to ensure revenue accuracy
• Maintain a strong understanding of LATAM billing markets as well as U.S. entity billing structures, including applicable regulations and compliance requirements
• Respond to a high volume of daily client and internal inquiries, including missing invoices, billing discrepancies, and follow-ups
• Proactively flag issues, track open items, and follow through to resolution
• Review daily priorities to ensure all scheduled responsibilities are met
• Resolve billing discrepancies by partnering with Sales, Account Management, and Accounts Receivable teams
• Generate ad-hoc revenue and billing reports by customer, advertiser, campaign, and entity
• Monitor Salesforce dashboards for unbilled invoices, special client billing needs, and adjustments
• Support the monthly client PO process, including invoice submission through client portals
• Manage invoicing for consolidated billing clients
• Assist in system testing, enhancements, and data validation during new feature rollouts

Who You Are

• 3–5 years of experience in a fast-paced client service, revenue operations, finance, or billing environment
• LATAM bilingual (English + Spanish and/or Portuguese) – required
• Solid understanding of U.S. entity billing, invoicing, and compliance practices
• Strong knowledge of accounting and billing principles
• Experience with multi-currency invoicing
• Salesforce and NetSuite experience – required
• High proficiency in Microsoft Excel
• Knowledge of media or advertising billing is a plus
• Excellent attention to detail and organizational skills
• Ability to multitask and prioritize in a dynamic environment
• Self-motivated, collaborative, and eager to learn with a positive attitude
• Assist in system testing, enhancements, and data validation during new feature rollouts