Revenue Manager in Short Term Rental Industry EMEA Market (Europe Middle East and Africa)

We're looking for someone based in Spain or in Europe

Please make sure to answer all questions asked in the questionnaire; if the questions are not answered, we will discard your application

We’re hiring!

We’re Angel Host, a Canadian-based, data-driven, and tech-enabled Short Term Rental Maximization service provider that helps Property Managers and Hosts worldwide outperform their market. With Angel Host handling pricing strategy, listing optimization, and channel optimization, our clients can focus on growth while increasing their revenue. 

Angel Host was founded by highly experienced, award-winning entrepreneurs and hospitality operators. Our mission is to become a worldwide leader in short-term rental management, and we're on the right track, currently managing 1,000+ properties across the US, Canada, Mexico, the Caribbean, and Europe. 

Are you passionate about building meaningful client relationships and delivering real value? Do you thrive in a fast-paced, collaborative environment where your ideas and initiative make a difference? If you're confident, service-driven, and excited about the potential of the short-term rental industry, you could be a perfect fit for our Client Success & Account Manager role.

The position: Short-Term Rental Revenue Manager LATAM

In your role as Short-Term Rental Revenue Manager for the EMEA Market (Europe, the Middle East, and Africa), you will be responsible for establishing and executing a pricing strategy to ensure we meet or exceed revenue targets for each property in our growing international portfolio. Additionally, you will be responsible for communicating this strategy to internal and external stakeholders. This includes email communication and conference calls to provide reporting and analysis of all aspects of the Revenue Management service, including performance metrics, trends, forecasting, and identifying growth opportunities.

Being consultative, friendly, welcoming, and helpful is at the core of our DNA, which is why we are committed to providing incredible value to the clients that we work with. We treat our clients with the utmost care, and we expect you to do the same, ensuring we obtain the best results for their short-term and vacation-rental properties.

 

Specifically, we need you to:

• Produce and present pricing strategy proposals based on historical and market data (Airdna, KeyData, Pricelabs), as well as on a qualitative analysis of the amenities and positioning of a property against similar properties in the market;  
  

• Manage rates, minimum stays, and promotions to ensure pricing adjustments are being optimized across all channels; 

• Create, execute (applying in our dynamic pricing tool), and evaluate strategic pricing decisions to maximize revenues;

• Carefully oversee the performance of each property by monitoring and performing variance analysis of KPIs such as Market Penetration Index (MPI), Booking Velocity, Length of Stay (LOS), Booking Window (DBA), Channel Dependency, etc. All while keeping an eye out for market trends regarding Cancellation Policies, Special Events, etc;

• Determine if identified performance issues have to do with the listing (ex. amenities, pictures, etc) or with the pricing strategy, and coordinate any required changes/adjustments to either as needed;  

• Educating various stakeholders both internally and externally on our Revenue Management Methodology by producing well-designed, clear, and concise revenue and market data reports;  

• Work closely with our team of Account Managers to ensure the proper communication of our pricing strategy and to proactively communicate any requests that could help improve our performance or help grow our portfolio;

• Work closely with our Integration and Listing optimization teams to ensure all of our Revenue Management strategies are properly implemented on the different OTAs;

• Work closely and collaborate with our other Senior Revenue Management Team members from whom you will have the opportunity to learn while you contribute to the development of our Revenue Management practice;

• Participate in meetings and calls to explain to clients our pricing strategy and educate them on the Angel Host revenue management methodology;  

• Produce internal performance reports to ensure no property “falls between two chairs”;  

• Keep an eye on different pricing tools and technologies to make sure we always use the best ones in the industry;  

• Participate in industry events and conferences, both in person and remotely, to explain our revenue management and pricing methodology and philosophy to prospective clients. Please note that national and international travel might be required a few times per year;  

• Meet or exceed the revenue targets for each of our properties.

Is this job for you? Well, it is if:

• Must have prior knowledge of the position and/or the industry (at least 2 years of previous experience in Revenue Management in the short-term rental market or a closely related field), showcasing a consistent record of outstanding performance, or you have a very strong academic background/qualifications in Mathematics and Data Science;

• You are fully fluent in English and Spanish, both speaking and writing. You must know how to be concise yet professional;

• You have ample experience working with Dynamic Pricing tools (experience with Pricelabs would be a plus);

• You are highly proficient with the use of spreadsheets (Google Sheets & G-Suite a plus);

• You possess exceptional analytical skills, a strong affinity for numbers, meticulous organizational abilities, and outstanding communication skills – both written and verbal;

• You have experience using Property Management Software systems (PMS). Experience with Guesty would be a plus; 

• You are comfortable explaining Revenue Management concepts and KPIs to third parties, both one-to-one with clients or in public settings (e.g., meetings with clients, webinars, etc); 
  

• You have the ability to work effectively both independently and as a team;

• You have strong initiative: you’re not the type of person who waits for someone to tell you what needs to be done. The words “this isn’t my responsibility” aren’t part of your vocabulary;

• You are comfortable and willing to perform tasks and duties that might be “below” your title’s level of responsibility. For example, even though you will be a Senior Revenue Manager, you might be asked to help with tasks and duties that might normally belong to a junior revenue manager and you need to be willing to “roll up your sleeves” and get the job done;

• Being honest, ethical, and professional is at the core of your DNA;

• You love to laugh and be part of an awesome team!

So, what’s in it for you?

We believe that to attract the best, we also need to offer the best. And while we love to work, we also love everything else that life has to offer, like spending time with family and friends, traveling, or simply taking time to relax or meditate. That’s why we’ve designed a well-balanced compensation package. 

As our Short Term Rentals Revenue Manager, you will receive:

• A competitive salary with annual reviews and growth opportunities;

• Paid time off + all national holidays;

• The freedom to work remotely as long as you have reliable Wi-Fi, a dedicated workspace, and the ability to work within Eastern Standard Time (EST);

• Monthly allowance for Internet, Computer Usage;

• Up to 3 days of paid time off for volunteering with a charity of your choice through our “Angels Care” initiative, our plan for giving back to the community.

At Angel Host, we’re not just building a service; we’re shaping the future of short-term rental performance. If you’re ready to bring your skills, energy, and ideas to a team that values growth, collaboration, and client success, apply now! Join us and help redefine what property managers and owners can expect from a true growth and performance partner.