Join us at Avetta as our Revenue Enablement Manager, where you will drive the future of Sales and Customer Success! In this role, you will lead our dynamic onboarding program while managing and mentoring our Sales & CS performance coaches. We are committed to providing our new Sellers and Customer Success Managers with an unparalleled onboarding experience. You will also collaborate with forward-thinking teams to enhance skill development and elevate overall competencies using cutting-edge tools & methodologies, including AI. This is your chance to make a significant impact on this fast-growing company’s success.
Key Responsibilities:
- Onboarding Program Ownership:
- Oversee the design, implementation, and management of Sales and Customer Success onboarding program, ensuring it aligns with Avetta’s objectives and demonstrates best practices.
- Craft a world-class onboarding experience that captivates new sellers and CSMs through diverse, interactive learning modalities tailored to each role.
- Collaborate closely with other members of our amazing Sales Excellence team to continuously update onboarding materials, integrating the latest content as it becomes available.
- Competency Program Management:
- Develop and spearhead a competency program that empowers skill development and enhances performance for Sales and CS teams.
- Lead and inspire a team of Productivity Coaches who work hand-in-hand with Sales and Customer Success teams to uncover skill gaps and help design transformative skill-building initiatives.
- Ensure alignment of existing and future learning materials with progressive competency tagging.
- Data Analysis and Reporting:
- Dive into onboarding effectiveness metrics with a keen analytical eye, providing actionable insights to leadership that drive smart decision-making and continuous improvement.
- Engage with new hires and existing team members to gather feedback, fueling ongoing enhancements to the onboarding experience and coaching effectiveness.
- Analyze competency progressions to gauge the effectiveness of your skill development strategies.
Qualifications:
- Bachelor’s degree in Business, Marketing, Education, or a related field (Master’s degree recommended).
- 7+ years of experience in sales enablement, training, or a related field, with a strong focus on onboarding and team leadership (sales experience preferred).
- Familiarity with enablement tools such as Highspot, Gong, Articulate 360, Synthesia, and Camtasia.
- Proven experience managing and developing teams, managing multiple projects, and innovating.
- Strong analytical skills, utilizing data to inform decisions and drive process enhancements.
- Exceptional communication and interpersonal skills, emphasizing collaboration, mentorship, and forward-thinking strategies.
- A genuine passion for skill development and fostering a culture of excellence.
