Retention Marketing Automation Specialist

AI overview

Join a dynamic global team optimizing automated lifecycle campaigns across multiple channels, while driving innovation through data-driven decisions in a fully remote environment.

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over 12M+ customers and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We are building technology and an AI-driven marketing platform to lead the AI marketing transformation—driving innovation, incremental growth, creative intelligence, and smarter budget allocation. Our platform empowers teams to make data-driven decisions, accelerate experimentation, and unlock the next era of performance and creativity.


Why Trafilea

  • We build and scale our own globally loved DTC brands.

  • We invest in AI and automation like few others in e-commerce.

  • We test fast, grow fast, and help you do the same.

  • Be part of a dynamic, diverse, and talented global team.

  • 100% Remote, USD competitive salary, paid time off, and more.

Requirements

We are specifically looking for a third-party consultant — plug-and-play, highly hands-on, and able to create impact fast. Our main current challenges are email automation and HTML optimization, and we need someone comfortable working with a strong growth marketing team that has limited coding expertise.

You will map all existing email templates, optimize our HTML structure, and build a standardized end-to-end automation framework. A key part of your work will be training the team so they can independently build and manage automations after your engagement.


What you’ll do

  • Design and optimize automated lifecycle campaigns across Email, SMS, WhatsApp, and Push

  • Map and standardize email templates and HTML structure

  • Build a reusable automated campaign framework

  • Set up at least 3 core automated use cases (welcome, abandonment, winback, etc.)

  • Identify and expose customer attributes from Segment.io

  • Improve deliverability, personalization, and performance

  • Create documentation and train the team end-to-end on automation setup and deployment

  • Work with Data, BI, and Engineering to ensure data quality and integrations

  • Lead A/B testing and continuous optimization across journeys

    What we’re looking for

  • 5+ years in Marketing Automation, CRM, Retention, or technical lifecycle roles

  • Strong HTML experience for email templating and optimization

  • Python scripting experience; SQL strongly preferred

  • Proven experience in eCommerce (preferably apparel)

  • Experience with platforms such as Iterable, Klaviyo, Braze, Insider, Salesforce Marketing Cloud, etc.

  • Experience with CDPs (Segment.io a strong plus)

  • Strong understanding of lifecycle metrics: activation, churn, LTV, conversion

  • Excellent communication and documentation skills

  • Advanced English

Perks & Benefits Extracted with AI

  • Paid Time Off: paid time off

Trafilea is a consumer tech platform that drives transformative brand growth through its proprietary AI Growth Engine, designed specifically for the next generation of digitally native brands. We focus on combining technology, growth marketing, and operational excellence to scale purpose-driven brands, while also owning and operating our own DTC brands with a strong presence across major retail platforms globally.

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