Retail Store Manager

We are seeking an enthusiastic and experienced Store Manager to join our team in Annapolis, United States. As a Store Manager, you will be responsible for overseeing all aspects of our retail operation, ensuring exceptional customer service, and driving sales performance.

The hourly range for this role is minimum wage up to $23.00.    

This role is eligible for additional compensation and incentives.  Pay will be based on experience level. 

• Lead and inspire a team of retail associates, fostering a positive and productive work environment
• Develop and implement strategies to meet and exceed sales targets and key performance indicators
• Manage store operations, including staffing, scheduling, and inventory control
• Ensure exceptional customer service standards are maintained throughout the store
• Oversee visual merchandising and store appearance to maximize sales and enhance customer experience
• Analyze sales data and market trends to make informed business decisions
• Implement and maintain loss prevention strategies
• Manage store finances, including budgeting, cost control, and reporting
• Collaborate with upper management to achieve company-wide goals and initiatives
• Address and resolve customer concerns promptly and professionally
• Ensure compliance with all company policies, procedures, and safety regulations

Qualifications

• High School Diploma or equivalent; Bachelor's degree in Business Administration or related field preferred
• Proven track record of 3+ years in retail management, demonstrating leadership and sales success
• Valid driver's license with a satisfactory Motor Vehicle Report (MVR)
• Strong financial acumen with the ability to manage budgets, analyze data, and control costs
• Excellent problem-solving and inventory management skills
• Outstanding communication and interpersonal abilities, with a focus on customer service
• Proficiency in multi-tasking and adapting to a fast-paced retail environment
• Demonstrated ability to mentor, coach, and develop team members
• Experience with point-of-sale (POS) systems and retail management software
• Knowledge of retail merchandising and visual display techniques
• Familiarity with loss prevention strategies and practices
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in a store environment

Additional information

Work Environment & Physical Requirements:  

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: 

• Ability to work flexible hours, days, evenings, weekends, and holidays. 
• Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. 
• Frequent standing and walking for long periods of time. 
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

Benefits  

• Health Insurance  
• Dental Insurance 
• 401K Retirement Plan with Company Match 
• Paid vacation 
• Paid Holidays 

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.