Retail Operations Executive (Australia)

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a highly motivated Retail Operations Executive who will be responsible for planning, executing, and overseeing retail and event operations in Australia, with frequent travel to Australia is expected.

Event Management:

• Identify and secure event locations in Australia, negotiating rental rates to optimize costs.
• Develop detailed floor plans to ensure efficient space utilization.
• Coordinate with external vendors and stakeholders for atrium space and event setup.
• Collaborate with partners, contractors, and internal departments to ensure seamless event execution.
• Maintain adequate stock of brochures and promotional materials to support retail and event activities.
• Capture high-quality images for social media marketing and promotional purposes.
• Conduct comprehensive product training sessions and assess the competency of new team members, including part-time and full-time staff.
• Ensure training materials and presentation slides are regularly updated.

Manpower Planning:

• Manage staffing requirements for both retail and pop-up events to ensure adequate coverage.
• Assist in scheduling casual staff and making necessary adjustments based on operational needs.
• Secure replacements for last-minute staff cancellations to minimize disruptions.
• Adjust manpower allocation based on sales trends and event locations to maximize efficiency.

Sales & Inventory Management:

• Monitor sales performance to ensure pop-up stores achieve break-even or meet sales targets.
• Coordinate the replenishment of retail inventory from headquarters as needed.
• Compile and submit commission reports for casual staff, if applicable.

Requirements

• Bachelor's degree in Business, Marketing, Event Management, or a related field preferred.
• Proven experience in event planning, retail management, or a similar role, preferably with international exposure.
• Strong negotiation and vendor management skills.
• Excellent organizational and multitasking abilities.
• Strong leadership and team management skills.
• Ability to analyze sales trends and optimize manpower allocation accordingly.
• Willingness and ability to travel frequently to Australia.
• Proficiency in Microsoft Office and event planning software.
• Excellent communication and interpersonal skills.