At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
Backcountry is seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent.
This position will report into the [Reporting Manager Title].
What you get to do every day:
Assist the Store Manager in opening and closing the store
Ensure the store is properly secured and alarm systems are functioning correctly
Manage cash and credit card transactions, and perform daily cash reconciliations
Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
Maintain a clean, organized and attractive store appearance
Assist in the execution of and ensure daily tasks are completed
Train and mentor new team members
Perform other duties as assigned by the Store Manager and Assistant Store Manager
What you bring to the role:
High school diploma or equivalent
Minimum of 2 years of experience in retail sales or customer service
With a focus on visual experience.
Strong communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Ability to work in a fast-paced and dynamic environment
Must be able to work a flexible schedule, including evenings, weekends and holidays
Basic computer skills, and experience with Point-of-Sale systems is a plus
Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.
We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors.
