Retail Ambassador (Full-Time) 全職零售助理

About us

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.

For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.

At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. 

Why join us?

At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:

• Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!
• Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
• Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!

Join us as we redefine what it means to build an enduring global consumer group.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

Main responsibilities

• Responsible for the day-to-day retail operations & work with the store manager to drive store sales performance
• Cashier duties using the POS system to process payments, exchanges and returns.
• Receive and process new stock, replenishments, returns, damages and transfers, as well as support all stocktake exercises
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Communicate to customers about on-going promotions & offers
• Promote first class service excellence & customer experience at all times
• Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs

主要職責

• 負責日常零售營運，與店長一起提高銷售業績
• 收銀員負責使用 POS 系統處理付款、退換和退貨
• 接收和處理新庫存、補貨、退貨、損壞和轉接，並協助所有盤點工作
• 提供流暢的購物體驗，並確保店內所有商品的所有顏色，尺寸及數量均有貨
• 維持店面和試身室整潔，以提供乾淨的購物環境
• 告知客戶正在進行的促銷和優惠
• 提倡為客戶提供卓越的服務和體驗
• 為客戶提供最優越的體驗，包括與客人交談，並為她們提供有關顏色、式樣和廓形的建議，以滿足他們的需求

Requirements

• 40 hours per week, 5 day work week and shift duty
• Relevant retail experience is an advantage
• Good fashion sense
• Proactive and a performance-driven professional that drives sales through a customer-centric approach
• A team player and work quickly in a fast-paced environment
• Fluent in Cantonese, basic English and Mandarin
• Working Location: Central or Kai Tak store
• Candidates with more experience will be considered as Senior Retail Associate

工作要求

• 5天工作, 每星期40小時, 輪班制
• 有相關零售經驗者優先考慮
• 具有良好時尚觸覺
• 主動積極、良好銷售技巧及顧客服務技巧
• 具團隊合作精神及能適應快速工作環境
• 流利廣東話，基本英語和普通話
• 工作地點: 中環, 或啟德店
• 具有更多經驗的候選人會考慮為高級零售助理

Benefits

全職薪酬：＄15,500 - 18,500 底薪＋銷售佣金 + 全勤獎金

全職員工福利: 員工購物優惠、醫療及牙科福利、15天有薪年假、婚假、產假 、陪產假、體恤假、港島區交通津貼、良好晉升機會、完善在職培訓