Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
The Resettlement Coordinator provides case management services to support the initial resettlement of newly arrived refugees through the Program for Initial Resettlement (PIR) program, as funded by the Office of Refugee Resettlement. They will also provide case management support for individuals enrolled in other state and federally funded programs. This position is grant funded and is dependent on continued funding from the federal government.
ROLE & RESPONSIBILITIES:
Provide multi-faceted case management services to newly arrived refugee and SIV clients.
Provide essential orientation to life in the United States to promote successful community integration
Coordinate permanent housing and furnishings for newly arrived refugees
Develop service plans and coordinate services with other service providers
Assist newly arrived refugees to access medical care, education for children, and English for adults
Provide transportation for refugee clients to/from core appointments
Provide cultural orientation classes for newly arrived refugees
Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance
Administrative duties including case noting, maintenance of case files, and use of state and WR databases
Communication with community partners and/or volunteers as relevant to carrying out core case management services
Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness
Provide similar case management services for clients enrolled in other federal and state programs, as PIR caseload allows
Other duties as assigned by supervisor and/or required by ORR program guidelines
JOB REQUIREMENTS:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Strong preference for candidates who are fluent in at least one language spoken refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.
Verbal and written fluency in English language
High levels of comfort with technology, especially Zoom functions
Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience
Strong verbal and written communication skills
Passionate, dynamic, and good at improvising
Ability to prioritize, multi-task and organize in a fast paced and fluid environment
Ability to work with individuals from culturally and linguistically diverse backgrounds
Valid driver’s license, regular access to vehicle, and ability/willingness to drive clients to appointments
PREFERRED QUALIFICATIONS:
BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred.
At least one year case management experience in social work setting
MS Office skills
Flexible schedule for occasional work during early mornings, late evenings or weekends
World Relief offers a competitive benefits package and employee discount program for full-time, Regular, and part-time (25+ hours per week) employees
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
