Research Scientist

What you’ll do 

• Conduct experimental studies on various natural language processing and machine learning  tasks to assess the accuracy and quality of pre-existing models
• Help the transition of research models into production on different platforms 
• Conduct proof-of-concept experiments on lab and customer data
• Publish patents and peer-reviewed papers in top machine learning conferences
• Help your teammates in reviewing their research projects
• Propose new ML models that improve Pindrop products
• Leverage cloud AI platforms, including: 
• AWS Bedrock (Converse API, Agents, Knowledge Bases, Guardrails)
• Google Cloud Vertex AI (Gemini API, Agent Builder, Vector Search, Search & Grounding, Model Garden)
• Champion Responsible AI, including safety guardrails, red-teaming, fairness/bias testing, and human-in-the-loop workflows.

Who you are

• You are a creative problem solver who is excited about building amazing products that add real value to millions of people
• You are enthusiastic about natural language processing as well as developing research ideas into products
• You can explain complex topics in simple terms, and you love building strong relationships with colleagues and stakeholders
• You are a self-starter and excel in a fast-paced, dynamic environment 
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”

Your skill-set

• Master's and/or PhDs in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.) required
• 3+ years of professional experience as a researcher in natural language processing, authorship verification, language models, intent recognition, emotion detection, and/or generative AI. 
• Experience with natural language processing required
• Experience using AI-driven code research and development using AI assistants (eg, Anthropic or Copilot)
• Strong Python skills
• Experience with ML frameworks: PyTorch, TensorFlow, Keras
• Proven track record of peer-reviewed publications at prestigious conferences and journals. 
• Proven track record of successful and timely project delivery
• Strong collaboration & proven success in partnering with stakeholders
• Preferably, you have experience with NLP competitions and challenges (PAN, Kaggle, NIST SRE, Chime, etc.)
• Preferably, you have deep knowledge of authentication, fraud, or customer experience concepts
• Preferably, you have experience communicating with internal and external customers around proof-of-concepts, issues, etc.

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.

You will also be part of Pindrop's Research team, working on revolutionary research ideas against deepfake threats. This role provides the opportunity to work on cutting-edge technology, collaborate with experts to enhance real-time communication safety, and contribute to innovative solutions.

Within 30 days, you’ll

• Understand Pindrop as a product and the voice technology space. Dive into your role and understand how your success will be measured.
• Get acclimated to your surroundings and your team, including meeting with your onboarding buddy and key department members.
• Read through the Pindrop Lexicon to familiarize yourself with company terms and complete any required role-based training.
• Be introduced to your team and colleagues and added to any standing meetings, such as 1:1s, standups, and weekly touchpoints.
• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers.

Within 60 days, you’ll

• Accomplish some quick wins and start adding value, particularly within your immediate responsibilities.
• Establish relationships with key partners for continued collaboration and build your Objectives and Key Results (OKRs) for the next quarter.
• Understand expectations for the team and be able to start planning for development and contributing to projects.
• Start a research project agreed upon with your direct manager.

Within 90 days, you’ll 

• Schedule and complete a 90-day check-in with your manager to discuss wins, blockers, and next steps.
• Have an intermediate level of familiarity with the products and corresponding research initiatives.
• Start executing against the research roadmap and contribute significantly to team objectives.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Recurring monthly Phone and Internet allowance
• One-time home office allowance
• Remote first environment – meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program, including Employee Assistance Program, 24/7 Telemedicine #LI-Remote