Research Operations Program Manager: 7:00 a.m. – 7:45 p.m. (ET) Friday – Sunday

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB
Location: Remote

Department: Lifesciences - Operations

Schedule: Friday – Sunday: 7:00 a.m. – 7:45 p.m. (ET), with one additional four- hour shift during the weekdays.  Variable schedule as needed. On call is required.

Clinical Status: Enhanced Clinical
 

HOW YOU’LL MAKE AN IMPACT
The Research Operations Program Manager will assist leadership in the development and execution of research project biospecimen fulfillment. Maintain processes, strategies, and tactics to facilitate completion of research projects. Work as a team with the donor center, tissue recovery and OPO personnel to support the recovery of biospecimens for the LifeSciences Biospecimens for Research Franchise. Act as a resource for internal stakeholder clients, donation partners, and other resources as well as an effective advocate for research biospecimen project fulfillment. Ensure day-to-day operations are consistently evaluating research projects to the incoming donor referrals. Develop and maintain effective relationships and business processes with LifeNet Health departments as well as both internal and external recovery agencies. Provide on-call screening support. Screen potential donations for research eligibility, provide logistical support, project collection data and reporting and fulfilment follow up. Provide quality oversight and reporting of research recovery operations across departments and recovery agencies. Maintain an effective birth tissue program to support LifeSciences.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOU’LL DO

• Program & Project Management: Manage specific programs and/or initiatives and daily activities related to the acquisition, storage, tracking, fulfillment, and documentation of biospecimens recovered for research development, product development, and the advancement of science and medicine. Partner with LifeNet Health personnel from the National Donor Recovery Services, National Donor Recovery Operations, and Organ Procurement Organization to develop, communicate, and deliver best practices for the support and fulfillment of research projects, corporate goals and objectives. Provide 24-hour on-call support for screenings of research projects, both internal and external recovery agencies. Develop and maintain effective birth tissue program with local hospital and OB/GYN groups to support corporate initiatives. Performs Donation Coordination functions to include assignment of LNH Donor IDs, consent verification for live donors, referrals screening, and the coordination of logistics for research biospecimens.
• Compliance: Review and manage research donor chart completion to ensure project requirements are met. Support LifeSciences Franchise to ensure biospecimen shipping and billing are timely.
• Operational Effectiveness: Collaborate with department leadership to develop, implement and maintain effective key performance indicators for research recovery operations. Work with the Franchise for PowerBI utilization, regular reporting, and data analytics pertaining to research project management. Participate and leads continuous improvement initiatives.

WHAT YOU’LL BRING
Minimum Requirements:

• Bachelors degree
• Valid state driver’s license and insurance
• Five (5) years of work experience within a healthcare field or setting to include, but not limited to, research with human organs and/ or tissues, healthcare administration, nursing, occupational therapy, respiratory therapy, physical therapy, ophthalmology, dental, medical technology, surgical technologists, and process technicians in tissue / organ recovery.

Preferred Experience/Skills/Certifications:

• Master’s degree in Biology, Nursing, Chemistry, Health Sciences, Business, or a related field.
• PMP or PMI certification
• Five (5) years of specific experience in an Organ Procurement Organization, Tissue Recovery, or Nursing
• Three (3) years of program or project management
   

Key Knowledge, Skills, & Abilities:

• Relationship Management: Builds and sustains partnerships across organizational boundaries and functions, as well as outside the organization to achieve common goals and outcomes.
• Communication Skills: Ability to effectively communicate verbally and in writing, building relationships with all professionals at different levels of the organization.
• Analytical Thinking: Demonstrates the ability to successfully gather and evaluate pertinent information to draw conclusions and identify potential trends.
• Attention to Detail: Ability to adequately perform tasks; checks work to ensure high degree of accuracy, completeness, and on-time delivery.
• Organizational Skills: Ability to plan, implement, and monitor assignments effectively to meet the needs of the business.  This includes utilizing intradepartmental relationships.
• Problem Resolution: Demonstrates ability to anticipate and critically think through problems in urgent or time sensitive situations.
• Time Management: Ability to prioritize multiple, competing priorities and manage time/ workload.  Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/ pitfalls.
• Proficiency in Microsoft Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite, Microsoft Teams.
• Consultant & New Business Development Skills: Ability to have consultative and business development skills to achieve supply needs.
• Knowledge of Donation: Knowledge of donation best practices.
• Program & Project Management: Ability to effectively manage projects/ programs to meet deadlines and business needs as required.

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, you’re joining a mission-driven community dedicated to making a global impact through regenerative medicine.  You’ll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. That’s why our total rewards package is designed to help you thrive both professionally and personally.

Here’s how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles, how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.
   

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the “at-will” nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $65,972 - $109,953 annually

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $65,972 annually (entry level qualifications) to $109,953 annually (experienced in this role). Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.
 

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.