Role purpose
Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven. The Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will also support the Regional Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner.
The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, and has excellent communication, writing and interpersonal skills.
Role tasks and responsibilities
Project management of third-party due diligence
- Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
- Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
- Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
- Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
- Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration
Regional research initiatives
- Assist Regional Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
- Provide continual training and cascade updates to the VANTAGE methodology and approach
- Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
- Interact regularly with other Managers to provide support and feedback on VANTAGE work
- Participate in discussions with other Managers to provide insight on potential service/product improvement
- Support the Regional Research Manager in recruiting new researchers
Requirements
- Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
- Experience in managing projects, especially where the project team is spread across several locations
- Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
- Experience influencing people across an organization, especially without direct reporting lines
- Proven ability to meet project deadlines
Control Risks is a unique organisation to be a part of. Our ultimate success depends on recruiting and retaining talented people and stimulating their creativity and professionalism. Through our culture and the diverse nature and backgrounds of our employees we create an organisation in which you can be yourself in and can enjoy your work. Control Risks provides real benefit to many of the world’s leading organisations, and you can expect direct responsibility early on in your role, career development and the opportunity to work on some fascinating projects in a rewarding, innovative and inclusive environment.
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