At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
Research Engineers at ASAPP work to fundamentally advance the science of AI towards our goal of deploying domain specific real-world AI solutions, and to apply those advances to our products. They leverage the massive amounts of data generated by our products, and our ability to deploy AI features into real-world use to ask and address fundamental research questions critical to our product.
We are expanding our research team, and are looking for candidates with masters degrees; research experience in Conversational AI, Speech systems, LLMs, or Machine Learning; outstanding communication skills; and strong software engineering skills.
If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is an ideal environment for you.
What you’ll do
Design, develop and evaluate novel techniques in AI to advance the capabilities and impact of ASAPP’s products.
Collaborate with product & engineering teams to ensure the success of projects during the research phase and after.
Build and maintain research datasets, infrastructure and toolkits
Collaborate with other functions at ASAPP to identify research opportunities.
What you’ll need
A masters degree in any area of machine learning; or equivalent experience
Relevant academic or industrial research experience
The scientific curiosity and tenacity required to solve hard research problems.
Strong communications and interpersonal skills
Ability to work with a diverse team in a fast-paced environment
We’d like to see
Peer reviewed publications in any area of machine learning
Strong software engineering experience
Experience in Speech systems research and engineering.
Experience fine-tuning LLMs.
Ability to maintain a fun, casual, professional and productive team atmosphere
The ability to communicate in a courteous, tactful, and concise manner
Enthusiasm and the ability to thrive in an atmosphere of constant change
Benefits
Competitive compensation
Stock options
Healthcare for the family group
USD 150 per month in flexible benefits
Mac equipment
3 weeks of vacation
English lessons
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at
[email protected] to obtain assistance.
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