The Rental Assistant is responsible for supporting the fleet hire function, operating as a Rental Desk Operative and providing excellent customer service. The role supports the Supervisor in ensuring the fleet is monitored, moved, and maintained appropriately while keeping systems updated and accurate.

Key Responsibilities

Take on-hire bookings.
Facilitate off-hire bookings.
Build strong relationships with customers to deliver best-in-class service.
Liaise with customers on ongoing rental fleet enquiries.
Maintain accurate and up-to-date rental systems.
Ensure customer billing is accurate and current.
Work with sales to communicate vehicle availability consistently.
Recommend customer service enhancements as part of continuous improvement.

Key Attributes

Ability to multi-task
Prioritise tasks effectively
Work to deadlines
Work collaboratively as part of a team
Full clean driving licence (essential)

Experience Required

Computer literate
Strong communication skills
Previous experience in transport or motor industry
Flexible team player able to support during holidays/sickness
Able to work under pressure

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Rental Assistant

TLDR