Renewals Manager | Fully Remote US

South Jordan , United States
full-time Remote

AI overview

Own strategic customer renewals at Hirevue, driving long-term partnerships and collaborating across departments to ensure client success and satisfaction.

At Hirevue, Renewals Managers are the stewards of our most important customer relationships. You’ll own how and why customers continue to partner with us — driving renewals, protecting long-term value, and helping accounts grow.

This is a great role for someone who enjoys working with customers, negotiating smart deals, and turning insight into action. You’ll collaborate closely with Customer Success, Sales, Finance, and Legal to create win-win outcomes for both HireVue and our customers.

What you’ll do

  • Own renewals and expansion for a portfolio of strategic customers

  • Lead thoughtful, data-driven renewal and upsell conversations

  • Partner with Customer Success Directors to show customers the real value they get from Hirevue

  • Drive strong retention and multi-year renewals

  • Identify risk early and build plans to keep customers successful

  • Forecast and track renewal performance

  • Build and develop a high-performing renewals team

  • Work closely with Sales, Finance, Legal, and Operations on smooth renewal execution

What we’re looking for

  • 2–5+ years of experience in B2B SaaS renewals, account management, or technology sales

  • A track record of hitting or exceeding retention and revenue goals

  • Experience working with large enterprise customers

  • Strong communication, presentation, and negotiation skills

  • A collaborative, data-driven, and proactive mindset

  • Experience driving multi-year renewals and account growth

Why Hirevue

You’ll play a direct role in keeping our customers successful and our business growing — with real ownership, supportive teammates, and meaningful impact.

All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. 

This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings.

Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.

Medical, dental and vision insurance | 401(k) with employer match up to 4% | Unlimited Paid Time Off

Click Here for more information on US Benefits

Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Hirevue is NOT currently hiring in:

AK, IA, ME, MS, NM or WV.

#remote-us

Perks & Benefits Extracted with AI

  • Health Insurance: Medical, dental and vision insurance
  • Paid Time Off: Unlimited Paid Time Off

HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. HireVue has hosted more than 30 million video interviews and 200 million chat-based candidate engagements for over 800 pioneering customers around the globe.We are relentlessly focused on developing fair and objective hiring solutions to help our customers and their candidates, and we embrace this same focus of fair and objective hiring when we hire for our own team, striving to build a diverse and inclusive culture based on a foundation of respect and inclusion.

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