Renewals Coordinator

The Role

We are looking for a Renewals Coordinator to be successful and grow with us in our Theale, Reading office 3 days a week (Hybrid) and on WFH (remote) days will be expected to work GMT hours. This role is for U.K.–based candidates currently living in the U.K.

Candidates for this position must be authorized to work in the United Kingdom on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers will not be provided for this position.

The Renewals Coordinator will help enable customer contract renewals by providing pricing quotations, processing purchase orders, identifying contractual language within existing agreements, and other tasks needed to drive renewals to closure. The successful candidate will need to be responsive to different types of requests, show an ability to understand basic legal language, and work well within a team. The role will be critical in securing recurring revenues and price uplifts as part of the contract renewal process. 

How you’ll contribute: 

• Provide customer quotes for pricing of upcoming contract renewals
• Securing purchase orders from customers to enable compliance
• Identifying contractual terms and conditions upon request, with particular emphasis on pricing restrictions and customer support requirements
• Assistance in the development of strategic pricing initiatives
• Data gathering and other assistance to aid renewal metrics reporting
• Work in close conjunction with the Accounting, Customer Success, and Account Management teams
• Assistance with other miscellaneous requests in order to drive contract renewals to closure  

If you have the attributes, skills, and experience listed below, we want to hear from you! 

• 2+ years of experience in a related field 
• Basic understanding of contract language and legal documents 
• Skillset and experience communicating professionally
• Demonstrated ability to work well in a team environment
• Basic understanding of contract language and legal documents
• Strong written and verbal communication skills
• Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines
• Prior experience evaluating customer contracts, preferred
• Bachelor’s degree preferred from an accredited University