Renewals Analyst

As part of our continued growth, we’re looking for a Renewals Analyst to join our Commercial team. This role is key to ensuring business continuity and revenue retention by managing the negotiation and execution of client renewals. You'll work with clients across the globe and collaborate closely with internal teams to identify growth opportunities.

Responsibilities

• Analyze and understand each client’s situation prior to their renewal date.
• Lead and manage the negotiation of annual license renewals.
• Identify the best contact strategy for each client, building strong and long-lasting relationships.
• Collaborate with Customer Success and Sales teams to detect and support potential upgrade opportunities.
• Provide support to clients when needed, ensuring a positive experience throughout the renewal process

Requirements

Don't hesitate to apply if you:

• Are highly organized and analytical.
• Have experience in client-facing roles such as Renewals, Sales/Revenue Operations, or Customer Success.
• Communicate clearly and confidently, and have a commercial mindset.
• Are fluent in English (bilingual level required).
• Have experience using CRM tools (preferably HubSpot).

Our benefits include career development opportunities, English lessons, in -house and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

Our office is located in Belgrano, CABA. This position is Hybrid, requiring office attendance at least three times a week.