Remote IT Support Engineer ( U.S. Central Time)

AI overview

Support Engineers deliver exceptional technical support, driving customer satisfaction through proactive problem-solving and collaboration, while providing mentorship in a diverse team.

Ideally; You’ll Have:

  • PC / Laptop hardware and Windows OS and macOS experience
  • Experience with Microsoft Office Application
  • Working with various server and client hardware platforms, including Windows, Linux
  • Working with various MSP tools including RMM. PSA.
  • Experience with Google G-Suite
  • Experience with Ubiquiti Unifi Network equipment
  • Web/Audio Conferencing, i.e. Zoom, WebEx

Perks and Benefits of the Firm:

  • A flexible working policy, allowing some work-from-home
  • Vacation after the first 3 months of successful employment
  • A friendly, safe, and nurturing environment within a high-rise building.
  • A dedicated office, and the latest in technology and tools for every employee.
  • All your information will be kept confidential according to EEO guidelines.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: A flexible working policy, allowing some work-from-home
  • Paid Time Off: Vacation after the first 3 months of successful employment

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