REMOTE (INDIA): AI Engineer- SaaS Platform

AI overview

Maintain and scale AI-driven pipelines while optimizing interactions and production stability of the Sootra platform's services and APIs.

Role Overview

We are looking for an AI Engineer to maintain and enhance the AI-driven backbone of the Sootra platform. This role involves ensuring production stability of LLM/VLM pipelines, optimizing model interactions, maintaining APIs and queues, and building feedback loops that continuously improve AI outputs.

Responsibilities

  • Maintain and optimize LLM- and VLM-powered services for content generation, compliance scoring, and campaign testing.

  • Manage and scale Flask/FastAPI microservices, ensuring high uptime and low latency.

  • Maintain Dramatiq queues for async AI workflows, campaign generation, and pipeline orchestration.

  • Deploy, monitor, and debug Uvicorn/Gunicorn-based hosting in production environments.

  • Integrate with OpenRouter and equivalent LLM routing tools to balance cost, latency, and quality.

  • Design and refine prompt engineering strategies for reliability, context-awareness, and compliance.

  • Build and maintain feedback pipelines for AI model evaluation (human-in-the-loop scoring, automated quality checks, reinforcement).

  • Expose and maintain REST APIs for AI services, ensuring secure, versioned endpoints.

  • Collaborate with backend/frontend teams to keep microservice architecture aligned and maintainable.

  • Track token consumption, latency, and error rates to ensure production-grade performance.

Required Skills

  • Programming: Strong in Python, with experience in production-grade codebases.

  • Frameworks: Flask (for APIs), FastAPI (optional), Uvicorn/Gunicorn for async hosting.

  • Queues/Workers: Dramatiq (or Celery/RQ equivalent) for background jobs.

  • AI/ML: Hands-on with LLMs and VLMs, including prompt engineering, fine-tuning, and evaluation.

  • AI Infrastructure: Familiar with OpenRouter or equivalent LLM/VLM routing & fallback tools.

  • Architecture: Experience designing and maintaining microservice architectures.

  • APIs: Strong experience with REST API design (auth, rate limiting, documentation).

  • Production: Dockerized deployments, CI/CD pipelines, logging/monitoring, error handling.

  • Feedback Loops: Building structured evaluation/feedback systems for AI model performance.

  • Cloud: AWS/GCP experience preferred (deployment, monitoring, scaling).

Experience

  • 3–5 years as an AI Engineer or Python Backend Engineer working with production systems.

  • Prior work with SaaS platforms, LLM/VLM integrations, or AI-first products is highly valued.

Demonstrated ability to maintain AI pipelines in production, not just prototypes.

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